topic Developer License / Support Service in Archicad C++ API

Developer License / Support Service

Klaus11 — Wed, 12 Oct 2022 08:39:03 GMT

Hi, I checked this two fields in my developper Account on Monday - but I didn't get a response.
Is it just a matter of patience, or do I have to do something else?
Thangs in advance,
Klaus

Re: Developer License / Support Service

poco2013 — Wed, 12 Oct 2022 09:24:47 GMT

From ,my experience, it's entirely dependent on your local representative to follow up. Some will and some have "NO CLUE".

It is best if you contact your local representative or just e-mail your local support directly.

You must follow up yourself. IMNOHO -- Graphisoft's Developer support is a confusing mess that needs attention - AND yes -- have lots of patience!!!

Re: Developer License / Support Service

Barry Kelly — Wed, 12 Oct 2022 09:33:33 GMT

Have you tried the contact email at the bottom of the page?

archicadapi@graphisoft.com

Barry.