topic Re: Add-ons section in Profile not loading in Archicad C++ API

Add-ons section in Profile not loading

dushyant — Mon, 19 Jun 2023 20:02:06 GMT

Hello, I am trying to access the 'Add-ons' section in my profile on archicadapi.graphisoft.com after signing in, but it's giving an error related to wordpress:

"There has been a critical error on this website. Learn more about troubleshooting WordPress."

Is anyone else facing this issue?

Re: Add-ons section in Profile not loading

BerndSchwarzenbacher — Tue, 20 Jun 2023 08:24:52 GMT

Yes I also had that the last few days. Today it's working again for me, but the billing page still gives the error. So maybe they are already working on it. If it persists I will send them a support ticket.

Re: Add-ons section in Profile not loading

dushyant — Tue, 20 Jun 2023 08:34:47 GMT

Hi Bernd,

Yes, it is working again now, except for the 'Billing' tab.

Thanks.

Re: Add-ons section in Profile not loading

Daniel Kassai — Sun, 02 Jul 2023 21:42:17 GMT

Hi All,

all pages and functionalities are up and running.

Please report if you still experience any issue.

Thank you,

Daniel Kassai

Product Manager