topic Re: TW. Memory problems on clients in Project data & BIM

TW. Memory problems on clients

Mats_Knutsson — Fri, 13 Apr 2018 06:07:59 GMT

Hi,

We have three TW-projects (rather smallish...1 GB on the BIMserver) and suddenly we can't open them. First they open (slowly) and when all looks good and the plan view is up ArchiCAD freezes and Memory usage goes up to 100% and ArchiCAD crashes.

I tried to export BIMserverproject and upload a copy but with the same result.

All these three are modules (.pln) to a main model. There are two similar module files (.pln) that works fine so something is wrong with the three rogue ones and I ca't figure out what could cause the problem.

/Mats

Edit. There are rogue objects looping which casue the probelm. Trying to delete but the project is crashing faster than I can select and delete.

Re: TW. Memory problems on clients

Erwin Edel — Fri, 13 Apr 2018 09:10:18 GMT

No help whatsoever at this point, but this is why I avoid the Embedded Library in favour of having linked project libraries on our server.

I think you can cancel loading libraries when opening project (also if you are fast enough), but this won't be for embedded library again either I would guess.

Maybe your reseller can help you if you send them the file. (or they can send it to GS for you)

Re: TW. Memory problems on clients

Ralph Wessel — Fri, 13 Apr 2018 09:48:56 GMT

If other options don't present themselves, it might be possible to hack together an add-on to delete the rogue part from the embedded library before it has a chance to rebuild the display. Not sure if this will work, but let me know if you're stuck. GS may have an easy answer.

Re: TW. Memory problems on clients

Mats_Knutsson — Fri, 13 Apr 2018 12:31:52 GMT

Found the object. It was not embedded so I could kill it from teh project folder. Phew... thanks for advices!

Re: TW. Memory problems on clients

Anonymous — Fri, 13 Apr 2018 12:32:19 GMT

Yep seem like an issue for support. Anyway, 1gb it quite a big file. After some different painful crashes and performance issues. We have decided not to go above 1 GB on TW projects. Keeping library separate help. On big projects, separate documentation file with layouts is crucial - best on pmk. Besides this you want to avoid .pln modules .mod are much lighter. It will be a bit more to manage but the structure is much safer and performs better since files are smaller.

Re: TW. Memory problems on clients

Mate Marozsan — Thu, 26 Apr 2018 06:45:31 GMT

I'm glad that you found the object and now it is working.

kzaremba:

What you mentionned about the project is true. It is a good idea to separate the project to make it faster but depending on the performance of the computer the size of the project can go up to 5-6 GB without any problem. I wouldn't say that it is a limitation.

Re: TW. Memory problems on clients

Mats_Knutsson — Wed, 09 May 2018 06:11:39 GMT

Máté wrote:
I'm glad that you found the object and now it is working.

kzaremba:

What you mentionned about the project is true. It is a good idea to separate the project to make it faster but depending on the performance of the computer the size of the project can go up to 5-6 GB without any problem. I wouldn't say that it is a limitation.

I agree. We have some projects up to 8 GB and it's not the actual size that makes them hard work with.