topic Re: Bimserver not accessable. in Project data & BIM

Bimserver not accessable.

justdhruv — Mon, 16 Mar 2020 12:27:33 GMT

My bim server is not accessible. Any ideas?

I have reinstalled it couple of times. I am running another bimserver for AC21, just fine

Re: Bimserver not accessable.

Christophe Fortineau — Wed, 18 Mar 2020 11:33:28 GMT

Hello justdhruv,

BimCloud software is on your computer ?
BimCloud software is on another computer ?
BimCloud is into your office or far far away ?
Are your collaborators far far away ?

If you try to do remote work for a collaborators.
Your modem is like a security guard who protects your client's home network.

To access a computer station (BimCloud server for example) you have to know :
- your client's modem public IP (and not its local IP)
- your client's BimCloud port (80 like example below)
- change client's modem port parameter to allow access

You may be at the computer at the bottom right

Re: Bimserver not accessable.

Noemi Balogh — Thu, 19 Mar 2020 14:42:52 GMT

Hi,

Did you configure an external location for your snapshots?

If your answer is yes, then the issue is that you turned on a BIMcloud only feature in BIMcloud Basic, which blocks your BIMcloud Server to run.

Please check out: https://helpcenter.graphisoft.com/knowledgebase/87062/

Kind regards,