topic Re: BIMx on iOS 15/ iphone 13 Pro - VR display issue in BIMx

BIMx on iOS 15/ iphone 13 Pro - VR display issue

Jody S Keppers — Tue, 09 May 2023 12:54:27 GMT

I just tried out BIMx on my new iPhone 13 Pro (512GB, iOS 15). I'm having a problem in VR mode. The binocular view isn't taking up the whole screen, as shown in the attached screenshot. It's only about 80% of full size, so it doesn't work properly with Google Cardboard viewers. I have tried deleting and reloading BIMx, updating iOS, and shutting down and restarting the phone with no improvement.

Is anyone else having this same problem?

(BIMx VR worked fine on my previous phone, an iPhone XR w/128 GB & iOS 14)

Re: BIMx on iOS 15/ iphone 13 Pro - VR display issue

Norbert Kucsma — Thu, 30 Sep 2021 11:27:01 GMT

Hi,

I’m sorry to hear about the issue and thank you for highlighting it. I’ve entered this phenomenon as a bug to our error-system and we will fix it in the future. By default Cog-›"Switch Cardboard viewer" and then reading the QR code with camera should help, but not this time I'm afraid.

Apologies for the inconvenience.

Kind regs,

Norbert Kucsma

Technical Support Engineer, Technical Support Team
GRAPHISOFT SE, Budapest

Re: BIMx on iOS 15/ iphone 13 Pro - VR display issue

Jody S Keppers — Tue, 05 Oct 2021 03:52:28 GMT

FYI, Apple seems to have fixed the problem with iOS 15.0.1.

Yay!