topic Re: BIMx upload problem in BIMx

BIMx upload problem

Daniel Lindahl — Tue, 09 May 2023 12:48:08 GMT

Hi,

Uploading a new project to my public BIMx portal I get the message "upload completed with errors". There is no follow up email with a hyperlink to that project. Since there is no explanation of what the errors are I don't know how to fix it.

After first getting this message I made sure I had the latest update, checked that all my objects were fine and that all drawings were updated, then tried again but still get the same message.

Any suggestions?

Daniel Lindahl

AC24, Windows 11, Dell Inspiron 16+.

Re: BIMx upload problem

Botonis — Sun, 19 Mar 2023 21:28:15 GMT

Got the same error a couple of days ago. I believe it was a server issue.

Re: BIMx upload problem

Daniel Lindahl — Sun, 19 Mar 2023 23:09:19 GMT

I managed to find the uploaded file in my page on the server and downloaded it to see if it works. It does, but I noticed using the arrow navigation controls for panning, they worked opposite to normal: right arrow to pan left and vice versa. I still sent the link to my client.

Re: BIMx upload problem

Barry Kelly — Mon, 20 Mar 2023 01:19:14 GMT

@Daniel Lindahl wrote:

...but I noticed using the arrow navigation controls for panning, they worked opposite to normal: right arrow to pan left and vice versa.

I can't keep up with the desktop, web and mobile device versions and all of their recent updates.

I know the desktop was just updated and now has an option to invert the camera direction.

There may be a similar option in the web version if that has been updated as well.

Barry.

Re: BIMx upload problem

Roland Szabo — Mon, 27 Mar 2023 08:14:08 GMT

Hi, we fixed this upload issue on the server side last week. Barry is right, inverting toggles are available both in the web and desktop versions we're developing parallel. See more in the related article.