https://community.graphisoft.com/t5/BIMx/BIMx-error-message/m-p/377492#M1612 <P>My client received an error message "Browser not supported" upon attempting to open a hypermodel.&nbsp; They used various models to try to open but received the same message each app.&nbsp; &nbsp;Any suggestions?&nbsp;&nbsp;</P> <P>Thanks Tom&nbsp;</P> Thu, 23 Jan 2025 10:39:39 GMT Tom Krowka 2025-01-23T10:39:39Z https://community.graphisoft.com/t5/BIMx/BIMx-error-message/m-p/377492#M1612 <P>My client received an error message "Browser not supported" upon attempting to open a hypermodel.&nbsp; They used various models to try to open but received the same message each app.&nbsp; &nbsp;Any suggestions?&nbsp;&nbsp;</P> <P>Thanks Tom&nbsp;</P> Thu, 23 Jan 2025 10:39:39 GMT https://community.graphisoft.com/t5/BIMx/BIMx-error-message/m-p/377492#M1612 Tom Krowka 2025-01-23T10:39:39Z https://community.graphisoft.com/t5/BIMx/BIMx-error-message/m-p/378374#M1613 <P>Hi Tom,</P> <P>&nbsp;</P> <P>Thank you for raising this issue!<BR /><SPAN>The BIMx Web Viewer is not compatible with iOS and iPadOS unfortunately. You can read about it in the <A href="https://graphisoft.com/resources-and-support/system-requirements" target="_self">system requirements</A>.&nbsp;</SPAN></P> <P><SPAN>Please scroll down to the download button and use the mobile application instead.</SPAN></P> <P>&nbsp;</P> <P>Kind Regards,</P> <DIV class="UserSignature lia-message-signature"> <P><STRONG>Norbert Kucsma</STRONG></P> Technical Support Engineer</DIV> Tue, 02 May 2023 06:42:20 GMT https://community.graphisoft.com/t5/BIMx/BIMx-error-message/m-p/378374#M1613 Norbert Kucsma 2023-05-02T06:42:20Z