topic Re: BIMx In AC17? in BIMx

BIMx In AC17?

Anonymous — Tue, 09 May 2023 11:14:35 GMT

As a previous owner of a VBE and latter a BIMx licence and on behalf of others who have invested in this product before AC17, what is Graphisoft proposing?

Do we get a free upgrade to a new and improved BIMx in the future that only previous licence purchasers have access to, or do we get a refund?

Yes we can ask our dealer as I have and its not clear yet?

I hope Graphisoft do the right thing here?

Re: BIMx In AC17?

Barry Kelly — Tue, 11 Jun 2013 03:51:30 GMT

I am no expert here but I am in the same boat as you.
I look at it this way.
We have bought BIMx license(s) for 16 and we will still need those licenses for 16.
In fact we bought VBE for 14 and yes it was a free upgrade to 15 & 16 (if I recall correctly).

It is now included in 17 so essentially you are still getting your free upgrade having initially purchased the product.

I am not sure about here in AUS but it seems the new license fees for 17 has increased in other countries so effectively new users are paying for BIMx too.

I think I will be upset if GS start giving away BIMx free for older versions now that it is "free" in 17.
That would not be very fair in my eyes.

Barry.

Re: BIMx In AC17?

Anonymous — Tue, 11 Jun 2013 06:07:33 GMT

Barry, I got VBE for AC14 as well and most of us have a subscription agreement.

I also use Chief Architect and their client viewer is free and more professional than BIMx IMO.

Graphisoft is being fair now by including it in AC17. The price rise of AC upgrades in Australia for current versions is only $35.00AU on sub.

If VBE or BIMx was purchased for $1100.00 AU on subscription by us, that is in no way fair but think of those that paid double for something that should be free or included in ArchiCAD like Chief Architect does.

If now they have planned a more sophisticated BIMx version in future and we got a free upgrade for that as licence holders that would be fair.

But those will the on board version of BIMx in AC17 should pay the same as us for a more sophisticated version of BIMx then all is fair IMO.

Re: BIMx In AC17?

Francois Swanepoel — Tue, 02 Jul 2013 17:02:40 GMT

Hi Manuel
Can you tell me more about "Chief Architect" please?
I am a South African user and do not know this module.

I came to the forum today to see if there is a reason why my BIMx for ArchiCad 17 does not access my online account on bimx.graphisoft.com to upload my next project.

Regards
Francois

Re: BIMx In AC17?

Anonymous — Wed, 03 Jul 2013 04:11:19 GMT

Francois_MCD wrote:
Hi Manuel
Can you tell me more about "Chief Architect" please?
I am a South African user and do not know this module.

I came to the forum today to see if there is a reason why my BIMx for ArchiCad 17 does not access my online account on bimx.graphisoft.com to upload my next project.

Regards
Francois

Hi Francois,
Please contact your ArchiCAD supplier. I also believe you may need to have a current subscription agreement as well, please check with them.

Please go to this website to find out more about Chief Architect.

http://www.chiefarchitect.com/

For the talk site go here and I can answer some more questions if you wish.

http://www.chieftalk.com/forum.php

BTW my user name is "Justice" on that talk site.

Have a good day.

Re: BIMx In AC17?

Francois Swanepoel — Wed, 03 Jul 2013 08:17:02 GMT

Thanks for the info on Chief Architect Manuel
RE: ArchiCad: I am on SSA since v6.5 and my key is upgraded to AC17 already. The BIMx share from the desktop app and the website upload still does not work.
Our national Graphisoft Head office could not give me answers so now I am trying the forum.
Regerds
Francois

Re: BIMx In AC17?

Karl Ottenstein — Wed, 03 Jul 2013 15:04:36 GMT

Francois_MCD wrote:
The BIMx share from the desktop app and the website upload still does not work.

Just tested again to verify that the sharing works fine. I have to imagine that it is something related to your login or maybe somehow your IP address is blocked.

Are you able to log in correctly here:
https://bimx.graphisoft.com

And you're sure that within Bimx, you've used the same login credentials? Click 'sign out' and sign in again?

Re: BIMx In AC17?

Francois Swanepoel — Wed, 03 Jul 2013 15:27:09 GMT

Karl
Yes to all the options you ask.
My Web screenshot shows me as logged in at https://bimx.graphisoft.com but I still get the message from the site that I need to log in a few moments after I click the Upload button.
If I can log in at the site my credentials must be correct and accepted when I use the same on the desktop app.
I described the variety of attempts and their response / result.
Are there any alternatives you know of.
Regards
Francois

Re: BIMx In AC17?

Karl Ottenstein — Wed, 03 Jul 2013 17:30:01 GMT

Can't imagine why it's not working for you, Fancois. Seems like GS HQ may need to help if the local support isn't helping.

That the upload begins and then you get a message that you need to log in again is odd... Have you tried with your firewall and antivirus temporarily disabled?

Since you are able to get to the web site, the alternative / workaround would be to just save the BIMx file back to your computer, and then use the Upload Model dialog on the web site. Same end result, just an extra step.

Re: BIMx In AC17?

Francois Swanepoel — Wed, 03 Jul 2013 22:33:42 GMT

Thanks so much for trying to think it through with me Karl.
I tried this website upload option you mention even before posting to the forum.
See screenshots and descriptions of all my attempts and error reports here
http://archicad-talk.graphisoft.com/viewtopic.php?t=42703&start=0&postdays=0&postorder=asc&highlight=bimx

How do you suggest I make contact with GS HQ with this issue.
Is this forum not the right place?

Re: BIMx In AC17?

Karl Ottenstein — Thu, 04 Jul 2013 03:23:04 GMT

Sorry, I never saw your earlier posts - there was a page break, change of discussion, and I was picking up on the last post.

If the web site doesn't work for you either, then the problem seems to me to be on your end - either your firewall, antivirus, router, or ISP. Or, maybe you have cookies disabled, etc. But, you know how these things go... there could just be something messed up about your account. Why not create a new account purely for testing purposes and see if that works? If not, not, this isn't how you contact HQ... that is done through your reseller's technical support who should escalate an issue to HQ if they cannot resolve it.

This must be frustrating! Hope a solution presents itself soon.

Re: BIMx In AC17?

Francois Swanepoel — Thu, 04 Jul 2013 07:26:35 GMT

Thanks Karl

I will try the alternate account option and check on my cookie settings (I know it should still be set to disabled for some other service I use).
My Windows firewall is off so should not be a problem. And on my Antivirus all my Graphisoft apps are on safe list as standard practice just to be sure.

What do you think of this? I run on a static IP for open / internet access to my BIM Server on this machine. Could that have an influence?

Thanks
Francois

Re: BIMx In AC17?

Karl Ottenstein — Thu, 04 Jul 2013 15:23:42 GMT

Francois_MCD wrote:
What do you think of this? I run on a static IP for open / internet access to my BIM Server on this machine. Could that have an influence?

The static IP would only be an issue if for some reason Graphisoft has 'blacklisted' that IP. Cannot imagine why they would have done so.

I did just browse my Cookies... and I have one or more for "gsbimx.com" .. so if you have allowed only 'graphisoft.com' to store cookies, that might be the problem.

Re: BIMx In AC17?

Francois Swanepoel — Thu, 04 Jul 2013 16:17:42 GMT

Karl wrote:
if for some reason Graphisoft has 'blacklisted' that IP.

What does this blacklisting of IP mean Karl? I know what IP of my computer refers to but why would GRAPHISOFT blacklist the IP? More important, how can I determine if that is the case?

I have been on SSA since v6.5 and do or have not ever had the need to install cracked versions. I am a Graphisoft Registered Consultant since v13 and give regular training from L1 - L5 since 2010. I have a schools license for my training stations.

I am asking these questions both to get a solution for my own ArchiCad 17 license as well as that of an SSA client that I support (or any new queries that might come in similar to this one.)

Regards
Francois

Re: BIMx In AC17?

Karl Ottenstein — Thu, 04 Jul 2013 18:17:31 GMT

Did you allow Cookies and try creating a fresh user account yet? That is likely the problem.

Blacklisting means that an IP address if prevented from connecting to a server, usually done when an IP address is associated with a known spammer or hacker attempting a denial of service or other attack. Highly unlikely to affect your situation. Just covering all possibilities. Please focus on the real solutions - cookies, antivirus, login account, etc. You seem to be the only person on the planet having this problem... so it would seem to be an issue on your machine...