topic Virtual Building Explorer License in BIMx

Virtual Building Explorer License

Anonymous — Tue, 09 May 2023 11:05:18 GMT

We have purchased VBE and have an issue with activating the license. I can get it to activate fine but after a while it seems that the license expires. I have been told by graphisoft that I need to turn off virus protection and the firewall, which I have done but it still seems to expire after a certain period of time.

If some one could help me configure my firewall and virus software so this stops happening that would be great as GS are taking there time helping me out and I feel as if I'm getting told the same thing over again with out fixing the problem

Re: Virtual Building Explorer License

RandyC — Sat, 16 May 2009 03:46:24 GMT

same thing happened here , I asked Graphisoft to let me know what address was being accessed so that I could set my virus protection but
so far they have not replied. I suspect there is a port or a http address that needs to be given permission to run , maybe telling the address will compromise the protection ?

Re: Virtual Building Explorer License

Karl Ottenstein — Sat, 16 May 2009 16:23:34 GMT

Same thing here. Not a big deal to run license manager to reactivate it if an internet connection is available - but you're stuck if not.

In contrast, Artlantis stays activated until you actually deactivate it over the internet.

Karl

Re: Virtual Building Explorer License

Anonymous — Tue, 19 May 2009 00:31:27 GMT

I wouldn't mind having to activate it evertime I use it but the fact you are only allowed to activate it a limited number of times a day could be a problem

Re: Virtual Building Explorer License

David Collins — Tue, 09 Jun 2009 09:39:39 GMT

I have to renew the license once a week. Does anyone with the VBE not have this problem? Is it just some of us or is this just the way the software protection is supposed to work?

Re: Virtual Building Explorer License

RandyC — Wed, 10 Jun 2009 00:13:13 GMT

I had a lot of trouble with the Add-on after purchase - Graphisoft has tracked it down to virus protection interference. I suspect this is the same problem.

Re: Virtual Building Explorer License

Anonymous — Thu, 11 Jun 2009 07:42:33 GMT

I have been using VBE for a couple of months now and never had this problem. I run AVG antivirus but have the firewall turned off. Not sure if that has anything to do with it.

Re: Virtual Building Explorer License

Tunde Omajtenyi — Tue, 23 Jun 2009 08:34:16 GMT

Hello everyone,

We had many reports about this problem. The developer has fixed it, please got to this page to download the Hotfix:

http://www.graphisoft.com/products/archicad-solutions/virtual-building-explorer/vbe-trial-version.html#Hotfix

Have a nice day,
Tünde Ómajtényi
Graphisoft Technical Support

Re: Virtual Building Explorer License

David Collins — Thu, 02 Jul 2009 05:46:25 GMT

Thank you, Graphisoft, for taking care of this.
I hope this means you will continue to develop VBE in ArchiCAD.
Its about time we got over the old movie frame-by-frame mentality and got serious about exploring virtual space.

Re: Virtual Building Explorer License

Ben Cohen — Thu, 02 Jul 2009 08:10:32 GMT

Hi Tünde

Any idea on ETA of Mac VBE ?

Re: Virtual Building Explorer License

Tunde Omajtenyi — Wed, 08 Jul 2009 08:47:57 GMT

Hi,
The VBE Mac version is still under testing. Unfortunately, we have no exact schedules of the release, it depends on the results of the tests. Of course, we would like to release it as soon as possible.
Tünde

Re: Virtual Building Explorer License

Ben Cohen — Wed, 08 Jul 2009 08:52:42 GMT

Thanks for the info Tünde