topic Re: Uploader is unable to find your GRAPHISOFT ID in BIMx

Uploader is unable to find your GRAPHISOFT ID

LoBusta — Thu, 20 Jul 2023 08:39:03 GMT

Anytime I try to 'Upload' a BIMx file from ArchiCAD, I get this error message, even though it appears I am signed in.

I had done this process several times with no issue in a several different versions of ArchiCAD for months and then one day I started getting this error in all versions.

Re: Uploader is unable to find your GRAPHISOFT ID

Roland Szabo — Fri, 30 Jun 2023 15:33:15 GMT

Dear All, this is a known issue, we're working on the solution with high priority. Please publish locally exported files to BIMx Model Transfer until then. Sorry for the inconvenience.

Update: the connection to BIMx Model Transfer has been fixed

Feel free to reach out BIMx's technical support at bimx@graphisoft.com for faster response.

Re: Uploader is unable to find your GRAPHISOFT ID

YOArch — Tue, 25 Jul 2023 21:42:54 GMT

Hi All,

I have the same problem as the initial post, I have read some of the other solutions but they don't seem to be applicable. It's mentioned here that the known issue is fixed. However, my Archicad 26 is Up to Date (I double-checked) and it still can't find my Graohisoft ID.

It's mentioned I can publish locally and upload later on, how do I do that cause I can't find that setting?

Kind regards.

Stefan.

Re: Uploader is unable to find your GRAPHISOFT ID

YOArch — Thu, 20 Jul 2023 08:28:24 GMT

I found the solution, I needed to connect my Graphisoft ID to the Company Account. I think that solved to cause it suddenly works.