topic Re: BIMx down? in BIMx

BIMx down?

Martin Jan Rosa — Fri, 11 Aug 2023 17:04:25 GMT

When publishing to BIMx I encounter a problem: I get the message "Unable to connect to BIMx Model Transfer site in Archiad". At the same time, when I try to connect to bimx.graphisoft.com and upload a hyper model manually, I can't log in - I get the message "You are not logged in or your session has expired" or "An unexpected error occurred during the reques (Err Code 33)". I tried it on several devices, AC26 INT and CZE, both build 5002. Is there by any chance a failure of the BIMx service, or could the problem be on my side (until recently everything worked OK)?

Re: BIMx down?

Martin Jan Rosa — Fri, 11 Aug 2023 21:17:39 GMT

I noticed the message https://community.graphisoft.com/t5/Graphisoft-Insights/Temporary-service-outage-for-Graphisoft-ID/ba-p/394765 - and I guess my problems will be related to this outage. 😉

Re: BIMx down?

Noemi Balogh — Sat, 12 Aug 2023 15:55:13 GMT

Hi @Martin Jan Rosa ,

Our system is up and running again. Please try again connecting to our BIMx transfer site.

Kind regards,
Noémi