topic Re: BIMx Model transfer down? in BIMx

BIMx Model transfer down?

DavidJR — Tue, 13 Aug 2024 11:49:50 GMT

I have been trying to connect to the BIMx model transfer, I could get on it this morning but now keeps coming up with a 'Ooops! There was an error while trying to load the requested page.'

Has anyone else had similar issues today? Or is it just me that needs to seek a solution. Even the 'Contact us' page is lost.

Thanks!

Re: BIMx Model transfer down?

Oleksandra Vakariuk — Tue, 13 Aug 2024 12:31:28 GMT

Hi @DavidJR,

Unfortunately, the BIMx Model Transfer site is down. We've already reported the issue to the IT team, they're working on it.
I'll let you know when it's up and running again. Sorry for the trouble.

Kind regards,
Oleksandra

Re: BIMx Model transfer down?

BernhardDosch93 — Tue, 13 Aug 2024 12:31:53 GMT

Unfortunately, I have the same problem. I think there's an issue with the server. I can't open any public projects on the site anymore, and I can't open our own projects or export anything either.

Re: BIMx Model transfer down?

RileyDA — Tue, 13 Aug 2024 20:33:54 GMT

We noticed the same issue today. Please let us know when things are back up and running. Thank you!

Re: BIMx Model transfer down?

pcrossington — Tue, 13 Aug 2024 21:21:36 GMT

When is this going to be fixed?!

Thanks,

Phil

Re: BIMx Model transfer down?

Martin Jan Rosa — Wed, 14 Aug 2024 07:51:28 GMT

Please, is there any expectation of when the problem will be resolved? It has persisted for a day now, and for many of us architects, BIMx is a pretty critical part of the workflow (it's currently preventing me from submitting the project and therefore fulfilling the contract).

Re: BIMx Model transfer down?

Tex — Wed, 14 Aug 2024 10:51:40 GMT

Yes we have the problem too.

Re: BIMx Model transfer down?

Martin Jan Rosa — Wed, 14 Aug 2024 11:50:33 GMT

Just a note that BIMx seems to be back up and running again. 😉

Re: BIMx Model transfer down?

Oleksandra Vakariuk — Wed, 14 Aug 2024 12:03:48 GMT

Thank you Martin for your comment. I also received confirmation from the IT team. It's back online now.