topic BIMx sign-in fails on iPadOS 16 due to untrusted Graphisoft certificate in BIMx https://community.graphisoft.com/t5/BIMx/BIMx-sign-in-fails-on-iPadOS-16-due-to-untrusted-Graphisoft/m-p/712745#M4307 <P class=""><SPAN>I am unable to sign in to BIMx on an older iPad Pro, although the installed operating system still meets the published minimum BIMx system requirements.</SPAN></P><P class=""><SPAN>Device and software:</SPAN></P><UL><LI><SPAN>Device: iPad Pro 12.9-inch, model ML2J2HC/A</SPAN></LI><LI><SPAN>Operating system: iPadOS 16.7.16</SPAN></LI><LI><SPAN>BIMx version: 2026.6910</SPAN></LI><LI><SPAN>Internet connection: Personal Hotspot from an iPhone</SPAN></LI></UL><P class=""><SPAN>Problem:</SPAN></P><P class=""><SPAN>When I select “Sign in with Graphisoft ID” in BIMx, the following message appears:</SPAN></P><P class=""><SPAN>“Sign-in failed. Something went wrong during sign-in. Sorry for the inconvenience. Please try again later.”</SPAN></P><P class=""><SPAN>I then tested the ID login directly in Safari on the same iPad. The login process redirects to "</SPAN><SPAN>idproxy graphisoft com"</SPAN><SPAN>, where Safari displays:</SPAN></P><P class=""><SPAN>“This Connection Is Not Private.”</SPAN></P><P class=""><SPAN>Certificate information shown on the iPad:</SPAN></P><UL><LI><SPAN>Issued to: </SPAN><SPAN>*.graphisoft com</SPAN></LI><LI><SPAN>Issued by: </SPAN><SPAN>Sectigo Public Server Authentication CA DV R 36</SPAN></LI><LI><SPAN>Status: Not Trusted</SPAN></LI><LI><SPAN>Expiry date: 31 October 2026</SPAN></LI></UL> Tue, 25 Aug 2026 09:38:47 GMT Martins Valters 2026-08-25T09:38:47Z BIMx sign-in fails on iPadOS 16 due to untrusted Graphisoft certificate https://community.graphisoft.com/t5/BIMx/BIMx-sign-in-fails-on-iPadOS-16-due-to-untrusted-Graphisoft/m-p/712745#M4307 <P class=""><SPAN>I am unable to sign in to BIMx on an older iPad Pro, although the installed operating system still meets the published minimum BIMx system requirements.</SPAN></P><P class=""><SPAN>Device and software:</SPAN></P><UL><LI><SPAN>Device: iPad Pro 12.9-inch, model ML2J2HC/A</SPAN></LI><LI><SPAN>Operating system: iPadOS 16.7.16</SPAN></LI><LI><SPAN>BIMx version: 2026.6910</SPAN></LI><LI><SPAN>Internet connection: Personal Hotspot from an iPhone</SPAN></LI></UL><P class=""><SPAN>Problem:</SPAN></P><P class=""><SPAN>When I select “Sign in with Graphisoft ID” in BIMx, the following message appears:</SPAN></P><P class=""><SPAN>“Sign-in failed. Something went wrong during sign-in. Sorry for the inconvenience. Please try again later.”</SPAN></P><P class=""><SPAN>I then tested the ID login directly in Safari on the same iPad. The login process redirects to "</SPAN><SPAN>idproxy graphisoft com"</SPAN><SPAN>, where Safari displays:</SPAN></P><P class=""><SPAN>“This Connection Is Not Private.”</SPAN></P><P class=""><SPAN>Certificate information shown on the iPad:</SPAN></P><UL><LI><SPAN>Issued to: </SPAN><SPAN>*.graphisoft com</SPAN></LI><LI><SPAN>Issued by: </SPAN><SPAN>Sectigo Public Server Authentication CA DV R 36</SPAN></LI><LI><SPAN>Status: Not Trusted</SPAN></LI><LI><SPAN>Expiry date: 31 October 2026</SPAN></LI></UL> Tue, 25 Aug 2026 09:38:47 GMT https://community.graphisoft.com/t5/BIMx/BIMx-sign-in-fails-on-iPadOS-16-due-to-untrusted-Graphisoft/m-p/712745#M4307 Martins Valters 2026-08-25T09:38:47Z