topic Betreff: How to change email address for community forum in Our Community

How to change email address for community forum

Scott Bulmer — Sat, 31 Aug 2024 14:31:36 GMT

My profile settings for this community forum are outdated causing info to be sent to an unused account. In my community settings the outdated email address is shown but I see no way to update the address. Please advise how to correct this problem. Thanks, Scott

Betreff: How to change email address for community forum

runxel — Sat, 31 Aug 2024 17:29:55 GMT

Try the central Graphisoft ID, where everything is nowadays tied to.

Betreff: How to change email address for community forum

Scott Bulmer — Sat, 31 Aug 2024 20:39:23 GMT

Thanks Runxel, I tried that earlier which did not work.

Betreff: How to change email address for community forum

Laszlo Nagy — Sun, 01 Sep 2024 21:18:57 GMT

@Scott Bulmer, PM me your desired new email address and I will change it for you in your User Profile.

Re: How to change email address for community forum

Noemi Balogh — Mon, 02 Sep 2024 06:17:19 GMT

@Scott Bulmer you need to change it in your Graphisoft ID. Neither I, nor @Laszlo Nagy will be able to change it for you.

Re: How to change email address for community forum

Laszlo Nagy — Tue, 03 Sep 2024 16:30:20 GMT

OK, so, to clarify it for anyone for future reference:

In a GS Community User Profile, it is not possible to change the email address because it comes from the GS ID.

If a user wants to change their email address, they need to do it under their Login details in their Graphisoft ID Profile:

https://id.graphisoft.com/en/user/edit/profile#login