topic Re: No bug report just computer shuts down! in GDL

No bug report just computer shuts down!

Clare — Mon, 27 Mar 2023 22:04:57 GMT

In the last week when opening drawings I've been getting this Missing Add-ons message. I think it might also be linked to my computer shutting down and report saying threat detective. Can someone help me understand way this message has started popping up and how I can resolve this. Thank you

Re: No bug report just computer shuts down!

Barry Kelly — Tue, 28 Mar 2023 00:56:31 GMT

That message in your image, is just telling you that when the file was created (on a different machine probably) that there was an add-on used called AUS door/window builder.

You don' t have that add-on installed so it can't be used on your machine, but it will retain the data in the files so it can be used again when the add-on is installed or is opened on the original machine with the add-on present.

As for the report saying 'threat detected', that sounds like your anti-virus software.

You may have to set it so it ignores all Graphisoft programs and files.

Barry.

Re: No bug report just computer shuts down!

Clare — Tue, 28 Mar 2023 08:54:46 GMT

Thank you Barry.