topic AC 23 Doors not working properly in Libraries & objects

AC 23 Doors not working properly

rm — Wed, 24 May 2023 09:30:32 GMT

Today I needed to place some metal double doors, selected glass panel inserts, selected hardware type and it showed up as expected in the library part preview window.

I then placed it in the building model. The correct hardware is showing up, but the selected door panel is not. The only panel that will show up is the flush panel.

I then tried this with other metal doors and wood doors. Same behavior occurred with incorrect panels showing up.

Has anyone else seen this occur with the latest AC23 update installed? Given the doors are displaying correctly in the preview window but not the model, leads me to believe this is a bug?

Thanks for your replies!

Re: AC 23 Doors not working properly

Steve Jepson — Wed, 20 May 2020 21:06:40 GMT

I have also had some problems with not being able to select a certain door panel. Or when I do it does not change. Also I have had a door panel show as expected on only one side, flat on the other. I will suppose I should start documenting it.

Re: AC 23 Doors not working properly

Barry Kelly — Thu, 21 May 2020 01:14:33 GMT

Check your Model View Options settings.
For doors and windows level of detail, make sure it is set to 'Full' or 'Detailed'.
This affects your 3D model, but not the object preview for some reason.

Barry.

Re: AC 23 Doors not working properly

rm — Thu, 21 May 2020 14:46:05 GMT

Barry wrote:
Check your Model View Options settings.
For doors and windows level of detail, make sure it is set to 'Full' or 'Detailed'.
This affects your 3D model, but not the object preview for some reason.

Barry.

Thank you Barry, you hit the nail on the head!

I have never changed that setting on our computers. We just recently updated our computers to the latest AC23 update. Wondering if that changed the setting. Either way, both you and Graphisoft US helped resolve this.

There are so many settings in AC now, at times it gets overwhelming to intimately know where to look for them or if they even exist for what you are trying to do.....progress, I guess.