topic Re: Missing Custom Door Panels and Shutters in Libraries & objects

Missing Custom Door Panels and Shutters

Sightline — Wed, 05 Feb 2025 11:30:26 GMT

This topic has been around probably for more than 6 years, and it is unsolved as far as I know.

• I built several door panels and shutters for a project.
• Every time I open the file, they are gone!
• Reloading libraries does not work.
• There is the painful workaround of creating a new custom panel, then your old panels show up, you upload them one by one to the door/window of choice.
• I could not find any updated thread about this or any thread with a straight solution.

I appreciate any help. Thanks

Re: Missing Custom Door Panels and Shutters

Karl Ottenstein — Sat, 19 Apr 2014 00:55:19 GMT

I appreciate that you want an answer... but posting the question in 4 threads and then starting a new topic is not going to get the answer faster. If someone has an answer, they'll respond to one of your posts. Please post any question just once in the future.

Personally, I've never had this problem, so have no suggestions for you.

Re: Missing Custom Door Panels and Shutters

Sightline — Sat, 19 Apr 2014 03:17:44 GMT

I am so sorry Karl. Thanks for the clarification. I don't mean sabotage the forum or so. My sincere excuses to everyone seen this.
The lack of information out there about the topic and the big amount of time I have spent with no leads to a straight answer brings so much pressure and frustration on me. I am trying to keep a project on schedule and this issue is not helping at all. I hope you understand.

Re: Missing Custom Door Panels and Shutters

Karl Ottenstein — Sat, 19 Apr 2014 17:04:44 GMT

I do... but consider contacting tech support since there don't seem to be any answers from fellow users here. As I said, I've personally never seen this issue.

Re: Missing Custom Door Panels and Shutters

Sightline — Sat, 19 Apr 2014 18:03:59 GMT

Thanks Karl!

I guess I have to contact my ArchiCAD provider, then. Unless there is a contact for ArchiPLUS tech support in the US that I am not aware of.

Re: Missing Custom Door Panels and Shutters

Karl Ottenstein — Sat, 19 Apr 2014 20:42:20 GMT

Sightline wrote:
I guess I have to contact my ArchiCAD provider, then. Unless there is a contact for ArchiPLUS tech support in the US that I am not aware of.

US ArchiPLUS phone:
http://www.graphisoft.com/support/archicad/USA.html

Re: Missing Custom Door Panels and Shutters

Sightline — Sun, 20 Apr 2014 00:10:01 GMT

Great. Thank you very much

Re: Missing Custom Door Panels and Shutters

Arnaut_2604 — Wed, 01 Mar 2023 16:38:57 GMT

Has anyone discovered a solution. It's something I've run into every couple month ever since I discovered custom door panels. Sometimes saving something as a new custom panel works but then sometimes it doesn't.

Re: Missing Custom Door Panels and Shutters

Lingwisyer — Thu, 02 Mar 2023 01:02:24 GMT