topic Missing stair parts even if loaded in library in Libraries & objects

Missing stair parts even if loaded in library

Anonymous — Wed, 24 May 2023 10:02:01 GMT

Hello, I seem to be having a problem with library parts using AC 11 latest build on win XP.Here is my situation:

I printed a set of sheets for my client yesterday with everything working fine and showing on plan as intended ... BUT since I had to leave, I had a coworker print 2 other sets. Thats were it gets messy. Coming back this morning I check the copies he printed and they're missing the stairs, turns out that all the stairs are now dots on plan as if they were missing EVEN if they are loaded (see attached pictures).

I tried reloading in every way i could think of but nothing seems to do it and my airheaded coworker cant remember what he did.

From what I got he closed AC on my workstation after I left, openned the pln on his worksatation to add a thing or two, closed it and then reopenned it on my worstation again to print it two more times.

On top if it , all the names of the custom parts are blank in the object window (see the next post)

If anyone has any idea of what can be going on I'd greatly appreciate.

Re: Missing stair parts even if loaded in library

Anonymous — Wed, 12 Mar 2008 19:51:30 GMT

Here is the object dialog

Re: Missing stair parts even if loaded in library

Anonymous — Wed, 12 Mar 2008 20:11:08 GMT

By default all new created stairs are saved in the Graphisoft > ArchiCAD (11) > Add-Ons > Stairmaker folder.

The current file will show all stairs at once. While closing and re-opening the file they will show up as Missing Library parts.

Make sure your stairs are in a specific Project Library and reload...

Re: Missing stair parts even if loaded in library

Anonymous — Wed, 12 Mar 2008 20:46:56 GMT

The stairs are all placed in a specific project folder and trust me I loaded and reloaded them in any way I could think of. Strangely enough, after experimenting we found out that we can reinsert them and that they will show properly. The situation is just as annoying tough.

Re: Missing stair parts even if loaded in library

Anonymous — Wed, 12 Mar 2008 20:51:02 GMT

Don't forget that the specific project folder needs to be on a shared drive (ideally on the server) so that everyone from any computer can access it. (Sorry, not clear if that was the case or not)

Also check you haven't done something stupid, like I did today, and change the name slightly of the project folder whilst still having the model open. I was left wondering for 15 minutes why stuff was randomly disappearing when the elevations were rebuilding!

Re: Missing stair parts even if loaded in library

Anonymous — Wed, 12 Mar 2008 20:58:38 GMT

Also, try clicking on one of the stairs in the library manager (if those are the ones disappearing) and see what the actual path is. This may give you a better idea what is happening.

Re: Missing stair parts even if loaded in library

Anonymous — Mon, 17 Mar 2008 13:11:58 GMT

We solved the problem by reinserting the objects in plan from the library, happily it wasnt a big project.

Its obvious that something happenned but my coworker just cant remember what he did while I wasnt there.

Thanks a lot for the replies.

Re: Missing stair parts even if loaded in library

Anonymous — Thu, 17 Jul 2008 20:51:42 GMT

We are having the same problems. Library parts ARE loading. We can insert a library part and we can tell one of those stupid dots what library part it should be.
We unfourtunately don't have a small project and don't have the time to re-define library parts. Furthermore, some when we redefine our parts, the parameters are reset.
This has cost us $$$ We cannot figure out what is going on. We've tried rebuilding permissions on our computers, permissions on the server hard drive and nothing.

Tomas
AC11 yada yada Ghz

Re: Missing stair parts even if loaded in library

Anonymous — Thu, 17 Jul 2008 21:39:18 GMT

Tomas wrote:
We are having the same problems. Library parts ARE loading. We can insert a library part and we can tell one of those stupid dots what library part it should be.
We unfourtunately don't have a small project and don't have the time to re-define library parts. Furthermore, some when we redefine our parts, the parameters are reset.
This has cost us $$$ We cannot figure out what is going on. We've tried rebuilding permissions on our computers, permissions on the server hard drive and nothing.

Tomas
AC11 yada yada Ghz

Hi Tomas,

Post a screen shot of the library manager as above so we can see what is actually shown.

What library parts are you having problems with? Is it standard ArchiCAD library parts, or your own custom ones? If so, how do you insert these custom parts into AC?

Also please describe your current procedure for organising your library parts, specifically where do you keep the standard ArchiCAD library, the project specific custom library parts, and the might-be-useful-for-any-project custom library parts.

Could you also add what operating system you are using in the office to your signature. It may make a difference to some problems!

Re: Missing stair parts even if loaded in library

Anonymous — Thu, 17 Jul 2008 23:04:20 GMT

OS 10.4.11

The parts that are not loading are from our project library on the server (which contain only project specific library parts). The project library is accessible to everyone on the team.

The attached images illustrate PART of the problem. The red dots (which we now refer to as red devil dots) indicate that the library part "typ_floor-ns " cannot be found. But the library part is clearly loaded. There is nothing wrong with the gdl script because (aside from being nothing but a "fragment2" statement) the part shows up when you define it again as "typ_floor-ns".
No library parts, or folders were re-named. All the teamates opened the files using the same libraries on the server, etc.

Re: Missing stair parts even if loaded in library

Anonymous — Fri, 18 Jul 2008 00:13:06 GMT

I assume you have tried removing the specific library in the library manager, then loading it again? It might reaffirm the existence of all the parts perhaps.

Are there any clues on the library loading report?

Unfortunately I have no experience of Macs and their quirks (if it is a system problem), so I'm not sure what else to suggest. Anyone else?

Re: Missing stair parts even if loaded in library

Karl Ottenstein — Fri, 18 Jul 2008 00:13:36 GMT

A few of the possibilities:

Has anyone accessed this office library from a newer version of AC (e.g., AC 12)? The parts may have been converted to a format that your current version no longer recognizes. (I recommend that you have Office Lib 11, Office Lib 12, etc.)

AC could just have royally screwed up the GUID/name matching for the part.

If you do not have the command 'Open Object by Subtype...' in your File >Libraries and Objects submenu, use the Work Environment to get it there. (VERY annoying that GS took this command of the standard WE a few versions ago...it is the ONLY way to open objects that are not-placeable and yet are stored in an LCF file. Also, the only reasonable way to track down your problem.)

Invoke the command, and browse to the subtype corresponding to one of your missing-but-loaded parts. If you cannot figure out the subtype, place a new instance of the named part, open it and read off the subtype in the GDL editor.

You'll see the same name twice, most likely. One will be green, indicating it is loaded - a GUID will show along with the library path. The other will be red, indicating it is in the project, but is missing, but will show the GUID for that it expects that part to have.

Libary parts are supposed to be matched by GUID (the crazy long number string that you'll see), and if not (skipping the long story), then by text name. Clearly, the text name match is not happening for you. Seeing the GUID info above will help tech support figure out what's going on.

Screenshot of the dialog (but without a loaded/missing pair showing) attached.

HTH,
Karl

Re: Missing stair parts even if loaded in library

Karl Ottenstein — Fri, 18 Jul 2008 02:27:36 GMT

I guess I should also add a potential fix. Select the evil red dot, then open object settings and syringe into the correct part. All params should transfer and when you OK out, it should be matched up to the loaded part. (Even if the lib part is missing, the red dot still 'knows' the parameters of the missing part AFAIK.) This should get the mismatched internal ID stuff fixed for you I think?

Karl

Re: Missing stair parts even if loaded in library

Anonymous — Wed, 23 Jul 2008 21:21:31 GMT

I had same problem, it occurred only with custom stairs. All teammates have same version of AC, Project Library is on the server, tried multiple times in Teammate & Team Leader modes to reload them.

Re-inserting the stairs from scratch 'fixed' them, fortunately I only had 5 of them.

Tried to Pickup/Inject from the newly inserted instance of the stair into my Evil Orange Dots, but they turned into a cabinet with a sink??? I just deleted them and put the new instance of the stairs in the correct place.

Re: Missing stair parts even if loaded in library

Anonymous — Tue, 19 Aug 2008 19:02:43 GMT

I am having a problem with the stairs as well. We designed a building in AC11 and then upgraded to AC12 and now the stairs that were created in version 11 are missing. I am using a Intel based Mac, I have tried loading and reloading and moving the folder around and even onto my desktop. The even weirder thing is half the files in the folder do show up in my project but then there's about 30 other objects that do not. Not sure what to try next

Re: Missing stair parts even if loaded in library

Anonymous — Tue, 19 Aug 2008 22:25:55 GMT

Alyssa, I can't speak for AC12, but it was also only some of our Library Parts, just the stairs, also. All other parts in the Project specific folder DID load. Here's what we ended up doing last week: When opening the Project and getting the Objects Not Found box we Removed ALL the Library folders (AC11, Company specific, Project specific, Gardenworks, etc.) completely from the Library Manager. Then, after opening and saving, we went back into the Library Manager and Added them all in again. They have been loading fine since.

Re: Missing stair parts even if loaded in library

Anonymous — Fri, 29 Aug 2008 14:54:48 GMT

We had similar problems not only with custom stairs, but also with custom library parts. Not sure what's going on but Graphisoft Technical support was quick to come up with a fix that, for us at least, seems to work fine
All it took was deleting our user profile in OSX and creating a new clean profile.
As I said, not sure what's going on, maybe so GUID thingy (not to sound to non-techy) or something. It does puzzle me that they are silent on the Archi-Talk forum on this subject.

Re: Missing stair parts even if loaded in library

Anonymous — Fri, 29 Aug 2008 14:56:35 GMT

oh, and I forgot to add, no need to re-insert "missing but there" library parts...the evil dots were reborn as their proper library parts.