topic Trouble with custom door panels in Libraries & objects

Trouble with custom door panels

Anonymous — Wed, 24 May 2023 09:00:51 GMT

As the title says I'm having a bit of an issue with custom door panels in AC11. I created a glazed door panel to use with the bi-fold door types. Created the panels fine and were working ok until I reopened the project later and now the door panels have disappeared in 3d view and you can no longer select the door panel I created although the GSM file is still there. I tried to create the door panel again, but although it creates a gsm file for the panel it does not list it in the panel types under custom as it should. The other thing I noticed when creating the custom component, the drop down menu for selecting component type is listing all the options twice. I assume there is some bug here, any Idea how to fix it? Thanks

Re: Trouble with custom door panels

Karl Ottenstein — Mon, 15 Oct 2007 16:51:39 GMT

Is your custom door panel in a loaded library? It sounds like you saved your project with your previously loaded libs - and the custom panel is in an unloaded folder, and thus not found when you reload.

You should have a 'project library' folder loaded in lib manager for each project, and put the panel in that folder, for example.

If it is indeed loaded, then I'm stumped.

Karl

Re: Trouble with custom door panels

Anonymous — Mon, 15 Oct 2007 17:00:31 GMT

Yes, it is saved in the project library and had been working ok before hand. and have had it working ok on other projects as well. Thanks for the help anyway.

Re: Trouble with custom door panels

Thomas Holm — Mon, 15 Oct 2007 17:21:10 GMT

To me, it sounds more like you've got two libararies or copies (even perhaps different versions?) loaded at the same time. Try to clean up your libraries. If nothing else helps, re-install Archicad and check that you have only the default libraries and this addition loaded.

Re: Trouble with custom door panels

Karl Ottenstein — Tue, 16 Oct 2007 00:37:10 GMT

Yes, Thomas' suggestion is the next logical step...and makes me wonder if you have more than one (type of) object saved with the same name in different libraries...or saved your custom panel with the same name as something else [best to add your initials or client or firm name or something to make sure it is unique].

Karl

Re: Trouble with custom door panels

Anonymous — Mon, 19 Nov 2007 22:25:50 GMT

I am also having problems with custom door panels in AC_11. I've created a few office standard door panels, they were working great but today they have all disappeared. I tried to make a new custom door panel, but when the pull down menu appears to choose a component type the option for custom door panel has disappeared. If anyone knows the reason why this is happening I would appreciate a response.

Re: Trouble with custom door panels

Ben Odonnell — Tue, 20 Nov 2007 09:15:15 GMT

It could be one of two things.

1. Check in your library manager under Built in libraries that the custom component library is loaded. It should be as it's part of the default ArchiCAD package, but just check to make sure it's ok. If you have the special menu activated it is possable to turn it off, but because there are two of you that have the same problem, I doubt that both of you have done that.

2. Check in the add-ons manager that the Custom component add- on is active. Again, it should be as it is part of the standard package.

What version of AC 11 are you using INT or US? I'm not familiar with the US library structure, but make sure that your Individual macro objects are in the active library as well, if they are not part of an LCF. Have you downloaded any libray updates recently? If you have, just check to make sure every thing is there.

HTH.
Ben

Re: Trouble with custom door panels

Anonymous — Tue, 20 Nov 2007 14:09:51 GMT

Thanks for you help. The custom door panel option in the component type pull down menu has become available once again as well as my custom door panels show up again in elevation and 3D Views. I believe I had something missing in the Add On Manager.

Re: Trouble with custom door panels

JaredBanks — Wed, 28 Nov 2007 17:36:16 GMT

etomlins,

what did you do to fix this? I'm having the same problem right now.

Re: Trouble with custom door panels

JaredBanks — Wed, 28 Nov 2007 18:07:56 GMT

Okay... so for clarity, here's how I fixed the problem of the custom door panel option disappearing in the save as component dialog box:

I replaced the Custom Objects Macros 11 in my ArchiCAD 11 Library with a 'clean' version of the folder from another machine that just had ArchiCAD 11 installed on it.

And that worked. So I'm wondering if somehow the door panel macro just got corrupt.

Re: Trouble with custom door panels

Anonymous — Wed, 28 Nov 2007 18:11:43 GMT

A coworker in my office wasn't having the same problem as me, so I deleted what I had in my Add-On folder and copied and pasted all the files that were in his Add-Ons folder on his computer.
( Applications>Graphisoft>ArchiCAD 11>Add-Ons)
I did this also for the ArchiCAD Library folder as well. The next time I opened my project that uses custom door panels they suddenly appeared again. If this hadn't of worked I was going to have to re-install ArchiCAD 11 again, because the Library and Add-On files are suppose to be part of the standard package. To this day I am not really sure why the custom door panel option disappeared. I am just happy that I can use it again.

Re: Trouble with custom door panels

JaredBanks — Wed, 28 Nov 2007 18:54:43 GMT

Agreed. I would love to know what happened because it's bothersome, but I'm happy to move on. And at least I know how to fix it if it happens again.

Re: Trouble with custom door panels

JaredBanks — Tue, 15 Jan 2008 17:52:33 GMT

Curious. I had this same problem again today (2 months later). Has anyone come across this or learned anything new about the macro file corrupting? At least it's a quick fix now.

Re: Trouble with custom door panels

Laura Yanoviak — Tue, 04 Mar 2008 17:46:11 GMT

I was receiving the following message when trying to save a Custom Door Panel. The GSM file was from an LCF, but its source was not an archive file, nor was it read-only. I replaced the Macros as others have suggested and now it works, but something is definitely wrong here...

Re: Trouble with custom door panels

Anonymous — Tue, 04 Mar 2008 19:56:44 GMT

The custom panel seems too buggy for any productive use, just like the grid tool

Re: Trouble with custom door panels

Erika Epstein — Wed, 05 Mar 2008 05:36:55 GMT

Juha wrote:
The custom panel seems too buggy for any productive use, just like the grid tool

Aha! this explains my sometimes-its-there sometimes-its not behavior of my custom panel door.

Re: Trouble with custom door panels

Zsolt Kardos — Tue, 18 Mar 2008 15:56:02 GMT

This seems to be a glitch with either the Custom Component add-on or - more likely - the "Door_Panel_Collection.gsm" macro. You should try the following things:

-try to reload the active libraries (make sure that the panel elements are also loaded)
-delete your Library Cache (search for a file called ArchiCADGdlBinCode.dat). It is possible that this cache got corrupted somehow.
-Check if you have more than one Door_Panel_Collection.gsm in your active libraries. This could happen if you have loaded both AC 10 and 11 libraries. In this case, you should only keep the AC 11 macro

Re: Trouble with custom door panels

Anonymous — Tue, 27 May 2008 05:53:30 GMT

I have had this problem periodically in both 10 and 11. I think there is something wrong with the component objects or at least how AC incorporates them. The solution for me has been to keep a copy of a fresh install of the AC library in a separate folder, any time my door/window custom panels disappear, I copy in the custom component object from my backup install into the active library and reload. The panels reappear. This seems to be a somewhat widespread problem, I am very distressed that in 2 versions and many library updates, this has never been corrected.

Re: Trouble with custom door panels

Anonymous — Mon, 16 Jun 2008 21:42:33 GMT

Thanks a whole bunch Ben Odonnell!
This has been drivin me nuts.