topic Re: AC27 Accessories issue with AUS 5003 update 27.2.0 in Libraries & objects

AC27 Accessories issue with AUS 5003 update 27.2.0

MarkT — Wed, 16 Jul 2025 08:37:11 GMT

I'm having an issue with the current update. When applying the roof accessory to roof planes it all applies fine:

Yet when I update said accessories with a favorite setting from my favorites list, the accessories completely disassociate from the roof plane and assume the default shape:

This has only started happening with the current hotfix 27.2.0 for AC27. Any ideas?

Operating system used: Windows 10

Re: AC27 Accessories issue with AUS 5003 update 27.2.0

Barry Kelly — Fri, 05 Apr 2024 04:11:05 GMT

I have never used favorites with already placed accessory object, but I just tried in version 25 and it seemed to work fine.

Object changed but it retained the associativity with the roof.

Thought I should try in 27 (build 5003) and it crashed.

Tried again and it didn't crash but it did reset back to default size.

It seems it is now losing the associativity with the roof surface, which is why it is resetting to default sizes.

Why that is i do not know.

This would be an issue to report to your local Archicad support to see what they say.

All I can suggest is to select all of the objects and manually make the parameter changes, rather than applying a favourite.

Barry.

Re: AC27 Accessories issue with AUS 5003 update 27.2.0

ShaunTaylor — Fri, 05 Apr 2024 06:10:55 GMT

Hi Mark,

I was having issues with the Acessories too. Not sure if it related though. But I manage to fix it by uninstalling Archicad 27, removing the goodies also and removing any remaining preference files. Then reinstalling, Archicad, then Goodies and then Update 5003 before launching AC27 for the first time.

Re: AC27 Accessories issue with AUS 5003 update 27.2.0

MarkT — Sun, 07 Apr 2024 13:00:06 GMT

Thanks Barry, The process of applying the accessory then updating with favorites has only been born from the fact that the accessory can only be applied at default settings. I don't have the option to select the preferred favorite in the libary part list when applying in the 1st instance:

Re: AC27 Accessories issue with AUS 5003 update 27.2.0

Barry Kelly — Sun, 07 Apr 2024 18:28:18 GMT

You need to set the favourite settings before you place the favourite.

Has to be saved while in the accessories settings.

Otherwise it just set as an object favourite.

Barry.

Re: AC27 Accessories issue with AUS 5003 update 27.2.0

MarkT — Sun, 07 Apr 2024 18:28:31 GMT

I already have a long list of favorites ( palette on the right) but they don't appear in the library list on the left when I apply the accessory. The folders show up but not the library part within. And I really don't want to be creating them all again if the roof accessory isn't an isolated occurrence.

Re: AC27 Accessories issue with AUS 5003 update 27.2.0

MarkT — Fri, 05 Apr 2024 06:54:18 GMT

PS. favorites aside, the accessory is being placed already disassociated to the roof plane. It adopts the correct shape but is static. Edit the roof and the accessory should change in unison. so that is the primary issue here, no association between roof and accessory upon application 😞

Re: AC27 Accessories issue with AUS 5003 update 27.2.0

Barry Kelly — Fri, 05 Apr 2024 06:57:27 GMT

They would be just plan object favourites.

They probably used to work just fine because the objects kept the associativity with the roof.

I can't test 27 before build 5003 (unless I re-install it), but it seems now that if you use these object favourites, it breaks the associativity.

The accessories just become standard objects.

Barry.

Re: AC27 Accessories issue with AUS 5003 update 27.2.0

Barry Kelly — Fri, 05 Apr 2024 06:59:08 GMT

That could well be the problem, associativity has broken.

I would put in a call to your local support.

Barry.

Re: AC27 Accessories issue with AUS 5003 update 27.2.0

MarkT — Fri, 05 Apr 2024 07:03:49 GMT

Thanks Barry. I've contacted our object developer for input but I don't see this as an issue with the library part, definitely a hotfix 27.2.0 issue.

Re: AC27 Accessories issue with AUS 5003 update 27.2.0

Barry Kelly — Fri, 05 Apr 2024 07:09:14 GMT

@MarkT wrote:

Thanks Barry. I've contacted our object developer for input but I don't see this as an issue with the library part, definitely a hotfix 27.2.0 issue.

By local support, I mean the people that sell you the Archicad licenses.

If it is an issue with the program, Graphisoft need to know about it.

Barry.

Re: AC27 Accessories issue with AUS 5003 update 27.2.0

MarkT — Fri, 05 Apr 2024 07:16:25 GMT

I understand where you're coming from but the update was downloaded from Graphisoft direct (US). Our supplier doesn't have the hotfix listed yet. I'll lodge a ticket anyway, can't hurt

Re: AC27 Accessories issue with AUS 5003 update 27.2.0

mthd — Fri, 05 Apr 2024 07:51:52 GMT

I had a similar issue with the CI coverings tool on a roof, not long ago and lodged a support ticket with CI. Turned out to be my favorites from older versions of AC going back to version 11. Once I removed the older Australian Essential library version 11, it worked ok. I’m not sure if it that will work in your case but you could wait till your hear back from CI support ?

Re: AC27 Accessories issue with AUS 5003 update 27.2.0

MarkT — Fri, 05 Apr 2024 07:58:40 GMT

Interesting. I've lodged a ticket with Ci. Will see what happens, pretty sure wont get an answer before Monday being late on a Friday 😉

When you say removed the older versions, do you mean un-install older versions of ArchiCAD or deleting old files off your HDD?

Re: AC27 Accessories issue with AUS 5003 update 27.2.0

mthd — Fri, 05 Apr 2024 08:21:09 GMT

I had to upload my file for to them to take a look at it. They replied to me by asking me remove the older libraries. I was baffled by their response because it didn’t make sense to me ???

You can use the Library manager to remove the loaded libraries that might be offending starting with the oldest. For me it was version 11 and older that made my roof surface coverings build out of shape.

If you can send me your email in a private message I will send you the dialogue from the support ticket I lodged.

Edited: Never mind here is their reply to me to fix my issue. It may work for you ?

”I see the issue. It appears that you are loading multiple old versions of some CI Tools Libraries.

Loading multiple (especially old) copies of a CI Tools add-on Library will cause that add-on to malfunction in unexpected ways and should always be avoided. Furthermore, you should only load the library made for the version of Archicad that you are using for the same reason. Please remove the extra libraries from your project and reload the project libraries in the Library Manager. I have highlighted the libraries that can/must be removed in red:

Please note that when installed correctly, the CI Tools Library ## folder where the CI Tools Library files are located, is contained in the Archicad Library ## folder by default, and does not need to be loaded separately.

Please let me know if this fixes your issue.”

Re: AC27 Accessories issue with AUS 5003 update 27.2.0

MarkT — Fri, 05 Apr 2024 08:17:39 GMT

Ah ok. All good, was just curious. I don't keep anything older that the previous version on my PC / BIM server.

Re: AC27 Accessories issue with AUS 5003 update 27.2.0

Barry Kelly — Fri, 05 Apr 2024 09:50:19 GMT

And I don't have any CI Tool libraries loaded at all.

I was just using the standard roof accessory object that is part of the Goodies (yes I know they are old) that we have in every version.

Works fine for me in 25, but in 27 the associativity becomes broken.

Barry.

Re: AC27 Accessories issue with AUS 5003 update 27.2.0

Danny Sparks-Cousins — Sun, 07 Apr 2024 22:41:51 GMT

We had an issue too with this hotfix breaking all accessory connections (newly placed or existing jobs). We have rolled back the accessories.apx back to the 4060 version which is keeping us going for now. Waiting to hear back from GSHU.

Re: AC27 Accessories issue with AUS 5003 update 27.2.0

MarkT — Mon, 08 Apr 2024 00:20:38 GMT

Thanks for the heads up Danny, I've now done the same and have accessory functionality back. Hoping this gets resolved soon.

Re: AC27 Accessories issue with AUS 5003 update 27.2.0

Barry Kelly — Thu, 11 Apr 2024 07:29:22 GMT

@Danny Sparks-Cousins wrote:

We had an issue too with this hotfix breaking all accessory connections (newly placed or existing jobs). We have rolled back the accessories.apx back to the 4060 version which is keeping us going for now. Waiting to hear back from GSHU.

Apparently re-installing the Goodies add-ons with the 'Repair' option fixes it.

https://community.graphisoft.com/t5/Libraries-objects/AC27-Accessories-add-on-has-lost-its-connection-to-building/m-p/598736/highlight/true#M45039

But as you say, this will simply be re-installing the original build.

It seems that then updating Archicad might break it again, as it will also update the goodies.

So hopefully, Graphisoft will fix this in the next Archicad update.

Barry.