topic Re: Can't see the contents of the Bim Component Portal in Archicad 28 in Libraries & objects

Can't see the contents of the Bim Component Portal in Archicad 28

suleymanyldrm — Wed, 04 Dec 2024 18:39:21 GMT

Hi everyone,

When I searched for an object in Archicad 27, it was also searching in the bim components portal and showing me the results, when I do the same search for Archicad 28, I don't get any results. Has there been a change in this feature in Archicad 28 or is there something I am missing?

Btw in both images, the search option on the bim components portal is active.

Re: Can't see the contents of the Bim Component Portal in Archicad 28

Barry Kelly — Thu, 28 Nov 2024 00:53:33 GMT

It is working fine for me.

In 28 it is not a tick box option as you have shown in your image (that was probably 27)

It I now a button so make sure it has the blue box around it to say it is active.

Can you access the BIMComponents website directly with the link at the bottom of the dialogue?

Barry.

Re: Can't see the contents of the Bim Component Portal in Archicad 28

Laszlo Nagy — Wed, 04 Dec 2024 20:31:06 GMT

I just tried this and I can confirm that it does not work for me either in Ac28. I made sure that the "Search BIM Components Portal" option is enabled, yet, when I Search, the Object Settings Dialog only displays results found in the Active Library and in Favorites. I will report this to GS HQ.

Re: Can't see the contents of the Bim Component Portal in Archicad 28

Barry Kelly — Thu, 05 Dec 2024 01:08:44 GMT

Strange.

I just tried again and it is working for me.

Takes about 30 seconds, but it does show the BIMComponents objects.

Can you access the BIMComponents website from the link at the bottom?

Barry.

Re: Can't see the contents of the Bim Component Portal in Archicad 28

Laszlo Nagy — Thu, 05 Dec 2024 15:18:25 GMT

No, it still does not work. Also, no link appears for me at the bottom. And I just installed Ac28.0.2 so I am on the latest Hotfix.

Re: Can't see the contents of the Bim Component Portal in Archicad 28

Barry Kelly — Fri, 06 Dec 2024 02:02:59 GMT

I am also 28.0.2

That link doesn't show for me either until I do the search and the results pop up.

Maybe there is something on your system blocking the BIMComponents web site from inside Archicad.

But I can't think what that would be.

Can you access this direct link (I am sure you can) ? ...

https://bimcomponents.com/Search/chair

Barry.

Re: Can't see the contents of the Bim Component Portal in Archicad 28

Laszlo Nagy — Mon, 09 Dec 2024 19:34:29 GMT

Yes, I can visit the site and see the search result.

Anyway, I will forward this to GS HQ and let them sort it out.

Re: Can't see the contents of the Bim Component Portal in Archicad 28

suleymanyldrm — Tue, 17 Dec 2024 06:10:37 GMT

Hi, any response from GS HQ?

I have been trying since I had this problem and sometimes it finds everything in bim components and sometimes it finds nothing. When I tried again yesterday, it again could not find any library objects, when I dragged an object into archicad by logging into bimcomponents.com via google, it worked, but it takes a serious time like 10-15 minutes to load.

Re: Can't see the contents of the Bim Component Portal in Archicad 28

Laszlo Nagy — Tue, 17 Dec 2024 13:00:17 GMT

I have forwarded it to them, but I normally do not get feedback on the status of the issue. There are lots of issues reported from many sources and they decide what to work on. Usually, when a new Hotfix or Update comes out, we see whether a specific issue was addressed or not.

Re: Can't see the contents of the Bim Component Portal in Archicad 28

Lingwisyer — Wed, 18 Dec 2024 08:51:09 GMT

An inconsistent connection makes me think it is a networking issue such as a shoddy DNS, though that sort of thing would usually impact all connections, not just those from a given program version...

Re: Can't see the contents of the Bim Component Portal in Archicad 28

Laszlo Nagy — Wed, 18 Dec 2024 09:19:56 GMT

Your comment made me think and I just checked it again. Actually, I am getting a yellow warning icon, and when I hover my mouse over it, it says there was a connection timeout. If I go to bimcomponents.com in my web browser, the site loads in a few seconds. So, yeah, there seems to be an issue with the connection:

But, I got curious, so I started testing:

1. Tried searching from my desktop, Archicad 28, using my broadband internet connection - the error occurred.

2. Tried searching from my desktop, Archicad 27, using my broadband internet connection - the error occurred.

3. Tried searching from my desktop, Archicad 26, using my broadband internet connection - the error occurred.

On my laptop:

4. Tried searching from my laptop, Archicad 27, using my broadband internet connection - the error occurred.

and then

5. Tried searching from my laptop, Archicad 27, using the internet connection of my mobile phone - the error occurred.

So, it looks like it doesn't matter which computer I use, which Archicad version I use, and which internet connection I use, the error occurs.

That makes me think there must be something on the bimcomponents.com side of the connection that causes this issue.

Re: Can't see the contents of the Bim Component Portal in Archicad 28

Pavel_N — Wed, 18 Dec 2024 10:36:04 GMT

Hi, same here, BimComponents inside AC is not responding. In Safari the BimComponts website loads immediately. I have a new clean install of MacOS 15.1.1. Tested on AC27,28. Firewall is off. Both programs are allowed in the Local network setup. It seems like this is really a bug in AC, maybe related to new versions of MacOs?

Re: Can't see the contents of the Bim Component Portal in Archicad 28

Laszlo Nagy — Wed, 18 Dec 2024 11:12:42 GMT

I am on Windows, you have the same issues on Mac, so it is not platform-specific.

Re: Can't see the contents of the Bim Component Portal in Archicad 28

Pavel_N — Sun, 22 Dec 2024 08:37:40 GMT

Yesterday Bimcomponents started working in AC 27 and 28. I didn't make any changes to the settings or system, so I assume it was a fix from the developers. Does it work for you too?

Re: Can't see the contents of the Bim Component Portal in Archicad 28

Laszlo Nagy — Thu, 26 Dec 2024 18:58:03 GMT

I checked today and it is now working for me as well. It is now displaying bimcomponents.com results as well.

The guys at GS HQ must have fixed something.