topic Re: "A serious error occured during download" in Libraries & objects

"A serious error occured during download"

Anonymous — Tue, 20 Oct 2015 20:51:15 GMT

When I search for a library part and download and embed it, I very often get the
"A serious error occured during download" error.

Am I doing something wrong? What's the deal with this error?

Re: "A serious error occured during download"

vistasp — Wed, 21 Oct 2015 04:45:22 GMT

Hi MaxamAC. Are you referring to the built-in search for objects that downloads from BIMcomponents? Could a firewall be blocking access?

Knowing your OS and ARCHICAD version helps us give better answers so you might like to add that info to your signature.

Re: "A serious error occured during download"

Anonymous — Wed, 21 Oct 2015 14:54:11 GMT

Yes, object downloads from Bim Components. It doesn't seem to happen all the time... maybe just on some objects?

Archicad 19 on Max OS Yosemite 10.10.5

I'm connected to the net tru a typical home cable connection, no corporate network or such thing.

Thanks!

Re: "A serious error occured during download"

vistasp — Fri, 23 Oct 2015 04:11:22 GMT

Can't think of what it could be apart from a file corruption during download. If you try the same object again does it work?

Re: "A serious error occured during download"

Hmooslechner — Sun, 25 Oct 2015 17:51:45 GMT

got the same message..

Similar occures at 3.15 in this tutorial-Video :

https://www.youtube.com/watch?v=mpDofUFCmHo

Re: "A serious error occured during download"

vistasp — Mon, 26 Oct 2015 04:34:41 GMT

Apparently, this is a known issue that will be fixed soon.

http://archicad-talk.graphisoft.com/viewtopic.php?p=246056

Re: "A serious error occured during download"

Katalin Borszeki — Fri, 30 Oct 2015 11:40:51 GMT

Hi, ARCHICAD used to send a "Serious Error" message when downloading from BIMcomponents.com, however this bug has already been fixed and is in the 4011 update. Tx, k

Re: "A serious error occured during download"

Anonymous — Sun, 22 Nov 2015 11:08:05 GMT

MaxamAC wrote:
When I search for a library part and download and embed it, I very often get the
"A serious error occured during download" error.

Am I doing something wrong? What's the deal with this error?

Hi MaxamAC,

What version of ARCHICAD are you running? ARCHICAD 19? Have you tried updating to Hotfix 4011? Try download Hotfix 4011 from, http://www.graphisoft.com/downloads/archicad/updates/

You could visit, https://bimcomponants.com, locate your library parts and download them from here as an alternative.

Re: "A serious error occured during download"

Anonymous — Tue, 10 Jan 2017 22:07:27 GMT

I get this area A LOT. I am on a Mac.

El Capitan v10.11.6.
2x2.26 GHz Quad-Core
32 GB
ATI Radeon HD 4870 512 MB

ArchiCAD Version 19, Build 7014

FIOS Internet

Re: "A serious error occured during download"

Anonymous — Wed, 26 Apr 2017 15:34:44 GMT

KatalinBorszeki wrote:
Hi, ARCHICAD used to send a "Serious Error" message when downloading from BIMcomponents.com, however this bug has already been fixed and is in the 4011 update. Tx, k

I recently experience this error a lot... is it back or is this update not part of AC 20?

Re: "A serious error occured during download"

Barry Kelly — Thu, 27 Apr 2017 00:42:31 GMT

Andries wrote:
I recently experience this error a lot... is it back or is this update not part of AC 20?

What update do you have?
Current build is 5025 but there has just been a new one released (6005) as a preview for some nationalities.

http://archicad-talk.graphisoft.com/viewtopic.php?t=56100

Barry.

Re: "A serious error occured during download"

Anonymous — Mon, 25 Nov 2019 16:53:32 GMT

Me to is the same, i have archicad 23 , i can't download any object from BIM component portal. What can i do?

Re: "A serious error occured during download"

Ghaleb Khadra — Wed, 04 Dec 2019 12:30:04 GMT

Dear All,

First and foremost, thank you all for your active participation in ARCHICAD-Talk.

After finding out about the issue you are experiencing, we asked the responsible people to investigate this. They got back to us and it turned out that some specific objects in BIMcomponents are corrupted. This was in the upload phase of these objects onto the site.

Our WebClient team have started a clean-up project to attend to those broken objects. They will be incrementally replacing the broken objects with valid ones. So I would like to ask from all of you a little bit of patience while this is undergoing.

Finally, please note that we can only replace objects we created and provided on the site. We are unable to attend objects which were created by others (3rd party members). Only they can replace those objects themselves since we have no say, rights, or access to the objects themselves. (we can't download them and upload them again since they were corrupt at the upload process)

I'm very sorry about the inconvenience caused by this.

Nonetheless, I hope the information proves to be helpful to you in some shape or form.

Kind regards,
Ghaleb