topic Re: Removing Emergency License in Licensing

Removing Emergency License

pedrocollares — Wed, 05 Jul 2023 01:41:29 GMT

Is there a way to remove an emergency license before its expiration date?

I had to use one due to a hardware update at our firm, but now it's back up and I'm attempting to open the Python Palette which is an SSA feature and I can't, due to the fact emergency licenses don't include SSA features.

Will I have to reinstall Archicad in order to remove it? Really couldn't find a way of doing so...

Thanks in advance.

Re: Removing Emergency License

Barry Kelly — Wed, 05 Jul 2023 02:15:14 GMT

This is a total guess because I have never had to activate an emergency license.

But if you go to the HELP menu > License Information ....

Does it now allow you to deactivate the license?

Or can you do anything in the License Manager tool?

I would have thought once re-establishing your regular license, the emergency license would be stopped - but I may be wrong.

If not, try contacting your local Archicad support team.

Barry.

Re: Removing Emergency License

pedrocollares — Thu, 13 Jul 2023 17:57:57 GMT

@Barry Kelly thanks for your response! There isn't such an option. I ended up using AC from another computer until my emergency license had expired.