License renewal + upgrade to Archicad 27

Felicitas Galle — Mon, 27 Nov 2023 21:00:04 GMT

Hi, I am trying to renew my license and update archicad since 4 days but its always saying that there is an internal server error. Is there any solution for that or any other way to renew licenses.

Thank you!

Betreff: License renewal + upgrade to Archicad 27

Evelyn Lotter — Wed, 06 Dec 2023 07:14:27 GMT

Hello Felicitas,
when exactly does the error message appear? Are you trying to log in via this website: https://myarchicad.graphisoft.com?
What e-mail address are you using to log in? The best thing to do is to contact edulizenz@graphisoft.de directly with a full description of the problem. Please send the screenshot of the error message, too.
My colleagues will be happy to help you.

Kind regards
Evelyn Lotter

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Hallo Felicitas,

wann genau kommt denn die Fehlermeldung? Versuchst du dich über diese Webseite https://myarchicad.graphisoft.com einzuloggen?

Welche E-Mail-Adresse verwendest du für das Login? Am besten, du wendest dich mit einer kompletten Problembeschreibung direkt an edulizenz@graphisoft.de

Füge deiner Nachricht bitte auch einen Screenshot der Fehlermeldung bei.
Meine Kolleg:innen helfen dir gerne weiter.

Viele Grüße

Evelyn Lotter

topic Betreff: License renewal + upgrade to Archicad 27 in Licensing

License renewal + upgrade to Archicad 27

Betreff: License renewal + upgrade to Archicad 27