https://community.graphisoft.com/t5/Licensing/Retrieve-soft-key/m-p/356292#M361 <P>You have to contact technical support for your country, which is typically the distributor you purchased from.</P> Sun, 18 Sep 2022 22:47:24 GMT Karl Ottenstein 2022-09-18T22:47:24Z https://community.graphisoft.com/t5/Licensing/Retrieve-soft-key/m-p/356288#M360 <P>I downloaded my key into my old laptop that I hadn't used in a couple of years.&nbsp; Then when I tried to upgrade my Archicad to the version on my desktop, the laptop crashed.&nbsp; IT guys were not able to save it.&nbsp; Bought a new laptop, but now how do I replace the key since I can't upload the old one from the crashed laptop???</P> Thu, 11 May 2023 07:59:21 GMT https://community.graphisoft.com/t5/Licensing/Retrieve-soft-key/m-p/356288#M360 Marla B 2023-05-11T07:59:21Z https://community.graphisoft.com/t5/Licensing/Retrieve-soft-key/m-p/356292#M361 <P>You have to contact technical support for your country, which is typically the distributor you purchased from.</P> Sun, 18 Sep 2022 22:47:24 GMT https://community.graphisoft.com/t5/Licensing/Retrieve-soft-key/m-p/356292#M361 Karl Ottenstein 2022-09-18T22:47:24Z