topic Re: Can't get education serial number in Licensing

Can't get education serial number

Anonymous — Mon, 29 Jan 2024 10:35:13 GMT

When I go into https://myarchicad.graphisoft.com/PROFILE/ it says
"No serial number has been issued yet, please wait for our response
This language version is not supported in the current country, so the license cannot be renewed. To change your Archicad language version click on the “Set as Preferred Language” button. For more information go to the Help."
How do I go and change my preferred language? I can't find the setting anywhere?
I can change my country (is set to New Zealand) but can't seem to find the preferred language.

Re: Can't get education serial number

Eduardo Rolon — Mon, 05 Jul 2021 11:52:00 GMT

Looks like you need to create or edit it in graphisoft ID then use that one to login.
https://graphisoftid.graphisoft.com/Account/ServiceLogin?Application=MyArchiCAD&ReturnUrl=https%3a%2f%2fmyarchicad.graphisoft.com%2f

Re: Can't get education serial number

Lobster man — Sun, 19 Sep 2021 08:27:17 GMT

I'm having the same issue. There is not such option in graphisoft ID either.

Re: Can't get education serial number

Minh Nguyen — Tue, 21 Sep 2021 12:26:42 GMT

Hello,

Thank you very much for your report!

Could you let us know which email address was used to register for the EDU license?

Looking forward to hearing from you!

Best regards,

Minh

Re: Can't get education serial number

Eduardo Rolon — Tue, 21 Sep 2021 12:32:07 GMT

Check here

https://myarchicad.graphisoft.com