https://community.graphisoft.com/t5/Licensing/Remotely-Uploading-Licenses/m-p/586179#M3867 <P>I have an employee currently away on leave (overseas) and he has a license tied up on his laptop.</P><P>&nbsp;</P><P>Is the License Manager supposed to allow me [admin] to release the license back to the pool?</P><P>There is no clear button or option to do this.</P><P>&nbsp;</P><P>How do I reclaim that license and upload it into the pool for my other employee?</P><P>&nbsp;</P><P>All help is appreciated!</P> Thu, 01 Feb 2024 05:31:52 GMT Sam Pezzimenti 2024-02-01T05:31:52Z https://community.graphisoft.com/t5/Licensing/Remotely-Uploading-Licenses/m-p/586179#M3867 <P>I have an employee currently away on leave (overseas) and he has a license tied up on his laptop.</P><P>&nbsp;</P><P>Is the License Manager supposed to allow me [admin] to release the license back to the pool?</P><P>There is no clear button or option to do this.</P><P>&nbsp;</P><P>How do I reclaim that license and upload it into the pool for my other employee?</P><P>&nbsp;</P><P>All help is appreciated!</P> Thu, 01 Feb 2024 05:31:52 GMT https://community.graphisoft.com/t5/Licensing/Remotely-Uploading-Licenses/m-p/586179#M3867 Sam Pezzimenti 2024-02-01T05:31:52Z https://community.graphisoft.com/t5/Licensing/Remotely-Uploading-Licenses/m-p/586181#M3868 <P>Not if it is a software license.</P> <P>You will need to access the laptop to return the license.</P> <P>Cloud licenses can be managed remotely - but they are new with 27 and sounds like you don't have a cloud license.</P> <P>&nbsp;</P> <P>You can contact your local support and they should be able to return the license to your company pool.</P> <P>They are the only people that can do it remotely.</P> <P>&nbsp;</P> <P>Barry.</P> Thu, 01 Feb 2024 06:24:00 GMT https://community.graphisoft.com/t5/Licensing/Remotely-Uploading-Licenses/m-p/586181#M3868 Barry Kelly 2024-02-01T06:24:00Z