topic Re: How to Remove Old License from License Manager Tool in Licensing

How to Remove Old License from License Manager Tool

ETSaum — Tue, 20 Feb 2024 00:27:06 GMT

I initially installed AC26 using a freestanding individual license that I purchased for training purposes.

As part of my new job, I now use one of the company's pool of licenses.

Until recently, it was just a graphical annoyance that the old license info still shows up every time I open License Manager Tool. Previous forum posts I have found say to just ignore the extra license.

Well, now I have been told that the presence of that expired license on my computer is why I cannot publish BIMx models for sharing with clients, despite being logged in with a current, valid company pool license.

How do I remove this, so I can actually use AC to its full value?

Re: How to Remove Old License from License Manager Tool

Barry Kelly — Tue, 20 Feb 2024 00:47:07 GMT

I am not sure if this will help.

https://community.graphisoft.com/t5/Licensing/Key-Content-is-Not-Accessible-Error-Message-Pops-up-in-LMT/ta-p/303926

If not, then I would contact your local Archicad support.

Barry.

Re: How to Remove Old License from License Manager Tool

GAG — Wed, 13 Mar 2024 15:35:53 GMT

@ETSaum To remove unused license, I recommend you to use CodeMeter Control Center, updated to the latest version (just install the latest CodeMeter runtime) and use 'Remove License' button in CodeMeter Control Center interface.

Re: How to Remove Old License from License Manager Tool

ETSaum — Wed, 13 Mar 2024 15:53:52 GMT

By erasing the Codemeter folder, and restarting Archicad / signing in with pool license, it corrected the error, thankfully.

Re: How to Remove Old License from License Manager Tool

GAG — Wed, 13 Mar 2024 20:30:25 GMT

@ETSaum wrote:

By erasing the Codemeter folder …

I definitely do not recommend doing this. CodeMeter Control has functionality to remove a specific license.

If you remove CodeMeter data folders, you may lose CodeMeterAct software licenses for other products, remote license update files, hardware key content backup files.