topic Re: BIMcloud As a service in Licensing

BIMcloud As a service

CenkOzden — Thu, 11 May 2023 08:01:29 GMT

Hi Everyone,

We have BIMcloud as a Service licence subscription.

When I try to enter our BIMcloud as a Service account it gives this error. Error-messages.903

I couldn't login our BIMcloud as a service account. What is the reason of this error & how can we solve it?

Thank you in advance.

Re: BIMcloud As a service

CenkOzden — Mon, 07 Nov 2022 14:28:57 GMT

We pay for the service and couldn't use it.

This is something urgent to be solved!

Re: BIMcloud As a service

Bawar Tanay — Mon, 07 Nov 2022 18:45:04 GMT

i think its because Graphisoft had a update 5 and 6 november european time. on the saas.

i read that somewhere.

Re: BIMcloud As a service

CenkOzden — Mon, 07 Nov 2022 18:53:35 GMT

Thank you Bawar. I hope it will be sorted soon. But the issue is still there.

Re: BIMcloud As a service

CenkOzden — Thu, 10 Nov 2022 07:41:37 GMT

Hello,

The issue has been solved. The reason we get error 903 is, the BIMcloud As a service license is set up as "Bring your own license."

The Graphisoft team helped to solve our problem very quickly. Thank you very much.