Retrieving/Revoking AC Software License Remotely

EmuEnrico — Tue, 30 Apr 2024 21:38:27 GMT

Hello,

We own a perpetual software AC license that was on a computer that got stolen last week.

I had a look on our Graphisoft license management website, but I don't see a way we can revoke the license from the computer that got stolen.

Any thoughts or suggestions?

Thank you!

Enrico

Operating system used: Mac Intel-based

Re: Retrieving/Revoking AC Software License Remotely

Barry Kelly — Wed, 01 May 2024 00:58:20 GMT

You need access to the original computer to send the license back to the company pool.

There is no way to do this remotely.

Only the new cloud licenses have this ability.

The only option you have is to contact your local Archicad distributor.

Barry.