topic Re: “You have been signed out - Archicad needs to be restarted” in Licensing

“You have been signed out - Archicad needs to be restarted”

Ignacio Azpiazu — Wed, 02 Oct 2024 23:07:14 GMT

Out of the blue, in the middle of work. Very practical. Endearing.

Re: “You have been signed out - Archicad needs to be restarted”

Karl Ottenstein — Wed, 02 Oct 2024 23:09:09 GMT

Crazy. Did you lose the work from that session?!

PS. What version is this happening in...28?

Re: “You have been signed out - Archicad needs to be restarted”

Ignacio Azpiazu — Thu, 03 Oct 2024 02:04:28 GMT

AC27 latest update. I had two sessions open, a few minutes wasted. It allowed me to save before closing (which is not immediately evident in the pop-up, and makes it even scarier).

Re: “You have been signed out - Archicad needs to be restarted”

TooManyDucks — Sun, 09 Mar 2025 21:45:29 GMT

I've just had the same thing happen. Two files open in v.27 and one in v.26. Windows 11.

Re: “You have been signed out - Archicad needs to be restarted”

Barry Kelly — Mon, 10 Mar 2025 00:39:45 GMT

What kind of license do you have.

Cloud, software or a network USB key on a server?

Barry.

Re: “You have been signed out - Archicad needs to be restarted”

Hana Arch — Thu, 03 Apr 2025 18:00:19 GMT

This just happened to me and I'm unable to sign back in or work offline. Internet speed is good, computer is updated and restarted. Any tips welcome.

Re: “You have been signed out - Archicad needs to be restarted”

Barry Kelly — Fri, 04 Apr 2025 01:22:48 GMT

When you restart Archicad, at the start screen will be an option to 'Sign In' with your Graphisoft ID at the top right.

Does this work.

Or it you still have Archicad running, you can go to the HELP menu and choose 'Sign In'.

If neither of those works, contact your local Archicad support.

Barry.

Re: “You have been signed out - Archicad needs to be restarted”

Kelly at Kanvi Homes — Tue, 13 May 2025 16:55:34 GMT

Just had this happen to me, cloud license, 3 teamwork files open from BIMcloud, unexpectedly signed out of Graphisoft both in Archicad and on the Graphisoft website.

Come on Graphisoft... you gotta do better than this...

Re: “You have been signed out - Archicad needs to be restarted”

Lingwisyer — Wed, 14 May 2025 03:44:08 GMT

The fact that you need to restart the software before it can re-authenticate is rather backwards... Maybe someone should make a wish regarding this being ammended. Sounds like a more probable wish than the Licence Manager being made MFA compatible...

Re: “You have been signed out - Archicad needs to be restarted”

Eduardo Rolon — Wed, 14 May 2025 11:01:49 GMT

Have had this happen to me and I still use a physical hardware key.

Gs's implementation of this kill switch is not the best. IMO Rhino handles their licensing way better.