topic how I can detach my license by remote in Licensing https://community.graphisoft.com/t5/Licensing/how-I-can-detach-my-license-by-remote/m-p/636514#M4491 <P>Hello,<BR />I hold an Archicad Start Edition 2022 license, which got stuck in a computer I had purchased (a year ago) and then returned because I was not satisfied with it.<BR />In the meantime, the software continued to work on my old computer, so (since I hold a license), I didn’t pay much attention to it.<BR />However, now I need to change computers, and the License Manager Tool doesn’t recognize any usable license.<BR />When I check my profile on graphisoftid.graphisoft.com, the key is still listed as mounted in the computer I no longer have access to.<BR />Could you please help me and let me know how I can detach my license by remote?</P><P>Thank you in advance.</P><P>&nbsp;</P><P><FONT face="courier new,courier" color="grey">Operating system used: <EM>Mac Apple Silicon </EM></FONT></P> Mon, 21 Oct 2024 11:26:09 GMT Gea-Arch 2024-10-21T11:26:09Z how I can detach my license by remote https://community.graphisoft.com/t5/Licensing/how-I-can-detach-my-license-by-remote/m-p/636514#M4491 <P>Hello,<BR />I hold an Archicad Start Edition 2022 license, which got stuck in a computer I had purchased (a year ago) and then returned because I was not satisfied with it.<BR />In the meantime, the software continued to work on my old computer, so (since I hold a license), I didn’t pay much attention to it.<BR />However, now I need to change computers, and the License Manager Tool doesn’t recognize any usable license.<BR />When I check my profile on graphisoftid.graphisoft.com, the key is still listed as mounted in the computer I no longer have access to.<BR />Could you please help me and let me know how I can detach my license by remote?</P><P>Thank you in advance.</P><P>&nbsp;</P><P><FONT face="courier new,courier" color="grey">Operating system used: <EM>Mac Apple Silicon </EM></FONT></P> Mon, 21 Oct 2024 11:26:09 GMT https://community.graphisoft.com/t5/Licensing/how-I-can-detach-my-license-by-remote/m-p/636514#M4491 Gea-Arch 2024-10-21T11:26:09Z Betreff: how I can detach my license by remote https://community.graphisoft.com/t5/Licensing/how-I-can-detach-my-license-by-remote/m-p/636552#M4492 <P>Short answer: You can't.</P> <P>Slightly longer answer: Your local support should help you with it.</P> Mon, 21 Oct 2024 14:59:08 GMT https://community.graphisoft.com/t5/Licensing/how-I-can-detach-my-license-by-remote/m-p/636552#M4492 runxel 2024-10-21T14:59:08Z