topic Re: Licenses Inaccessible in Licensing

Licenses Inaccessible

pcedeno — Thu, 05 Jun 2025 19:18:07 GMT

Still down for me!!!

Re: Licenses Inaccessible

Lee Hankins — Thu, 05 Jun 2025 19:33:10 GMT

Try signing your Graphisoft ID out of Archicad and then back in again.

Re: Licenses Inaccessible

pcedeno — Thu, 05 Jun 2025 19:39:18 GMT

Did not work.

Re: Licenses Inaccessible

alemanda — Fri, 13 Jun 2025 16:17:41 GMT

same issue today.

I disinstalled LMT and Codemeter, installed the updated versions as suggested by technical support of both programs/drivers but nothing happened.

License is inaccessible

Re: Licenses Inaccessible

Barry Kelly — Mon, 16 Jun 2025 01:37:59 GMT

If your signature is correct and you are using version 27, have you installed the security update?

https://www.graphisoft.com/resources-and-support/downloads/?section=update&localization=INT&product=archicad&type=FULL&version=27&platform=windows

Make sure you select the correct language.

Barry.

Re: Licenses Inaccessible

alemanda — Mon, 16 Jun 2025 10:53:55 GMT

Thank you Barry. I'm giving it a try.

Re: Licenses Inaccessible

alemanda — Mon, 16 Jun 2025 10:58:29 GMT

unfortunately nothing happened. Same issue. I log in into LMT but the program does not see any license although accessing the profile I see my software keys and where/when they were loaded. I think something happened with codemeter.