topic Re: Why Archicad 30-day free trial is not available in South Africa? in Licensing

Why Archicad 30-day free trial is not available in South Africa?

Francois Swanepoel — Wed, 07 Jan 2026 16:22:27 GMT

I see that the Archicad 30-day free trial is not available in South Africa.

https://www.graphisoft.com/trial-archicad/
This page displays this message: "Trial is currently not available in the selected country or region. Please select another country, or reach out to your local partner."
I have been trying to get access to the AC29 Trail since early December, but most offices have closed & still are. We are losing critical time.
It has always been an easy signup with an active Graphisoft ID.

How can I resolve this and get going with a trail?

Operating system used: Windows & Apple

Re: Why Archicad 30-day free trial is not available in South Africa?

Laszlo Nagy — Thu, 08 Jan 2026 01:23:26 GMT

Have you tried reaching out to your local partner/reseller?

Re: Why Archicad 30-day free trial is not available in South Africa?

Francois Swanepoel — Thu, 08 Jan 2026 10:02:35 GMT

Hi @Laszlo Nagy yes we did, but they could not be reached before their 12th December holiday closure (no response) or after and their office is still closed (as notified) until 12 January.

How can we get help in the meantime?
Can you tell me why Archicad 30-day free trial is not available in South Africa?

Re: Why Archicad 30-day free trial is not available in South Africa?

Rubia Torres — Mon, 12 Jan 2026 07:35:39 GMT

Hi @Francois Swanepoel ,

Thank you for reaching out to us for a solution. As of late last week, the best approach is to wait for the return of your local reseller from their summer holidays. They will look into this as a priority.

Thank you for your patience while we review this.

Re: Why Archicad 30-day free trial is not available in South Africa?

Francois Swanepoel — Mon, 12 Jan 2026 07:49:11 GMT

Thanks @Rubia Torres I will do that, they are expected back today.
Can you at least confirm if the Archicad 30-day free trial is available in South Africa?

Re: Why Archicad 30-day free trial is not available in South Africa?

Rubia Torres — Mon, 12 Jan 2026 09:36:20 GMT

Trials are available through our local partner, @Francois Swanepoel .

Re: Why Archicad 30-day free trial is not available in South Africa?

Francois Swanepoel — Mon, 12 Jan 2026 09:45:39 GMT

Thanks for confirming @Rubia Torres