topic Re: My request ti renew my license is not yet approved in Licensing

My request ti renew my license is not yet approved

ashlee — Wed, 30 Sep 2026 01:21:34 GMT

Hi, Im asking how many days before my request to be approved?? Ive request last sunday and until now it is still not yet approved. Ive fill up everything in the form including the school id. What should i do?

Re: My request ti renew my license is not yet approved

Laszlo Nagy — Wed, 30 Sep 2026 21:28:11 GMT

Is this an EDU license?

Re: My request ti renew my license is not yet approved

ashlee — Thu, 01 Oct 2026 04:16:57 GMT

Hi, Yes its edu license

Re: My request ti renew my license is not yet approved

Noemi Balogh — Thu, 01 Oct 2026 11:43:31 GMT

Hi @ashlee,

According to our system, you haven't had sent any application to a new license recently. the last action we see from you is upgrading your license to Archicad 29 in March.

Could you please follow the steps written here and try to apply again? https://community.graphisoft.com/t5/Licensing/Educational-License-Step-by-step/ta-p/343590

Thank you.

Re: My request ti renew my license is not yet approved

ashlee — Thu, 01 Oct 2026 11:53:00 GMT

Hi, Ive already done that when i was renewing my license but when i submitted it, it just load back to the form where i fill up my application.

Re: My request ti renew my license is not yet approved

Noemi Balogh — Thu, 01 Oct 2026 12:00:33 GMT

Could you please start a support ticket at https://support.graphisoft.com? The colleagues over there can help you with checking what can cause the problem and get your license.

Re: My request ti renew my license is not yet approved

ashlee — Thu, 01 Oct 2026 12:08:29 GMT

Hi omggg sorry for the inconvenience,,, i apply agaid today i hope my it will bee approve as soon as possible 😭😭😭