topic Re: continious crashes in Parametric design

continious crashes

Ahmed_K — Thu, 11 May 2023 09:06:50 GMT

Hi mates , i'm using the Archicad GH connection since 1 month, every day i encounter several crashes when i try to exchange data between GH and Archicad, ( when working on GH only all is fine)
I have all archicad updates installed and latest GH connection , same problem with Rhino 5 and 6
Any help please ?

Re: continious crashes

felcunha — Mon, 25 Feb 2019 10:48:07 GMT

Hello,
It happened with me until I reduce the screen resolution to 1920x1080. I suggest you try it if your screen resolution is higher.

Re: continious crashes

Ahmed_K — Mon, 25 Feb 2019 11:06:29 GMT

Helle ! thanks for the reply
it crashes on 1920/1080 screen resoution and lower

Re: continious crashes

felcunha — Mon, 25 Feb 2019 11:15:19 GMT

Did you try to uninstall and reinstall your AC-GH connection ?

Re: continious crashes

Ahmed_K — Mon, 25 Feb 2019 15:17:47 GMT

i tried, still crashes sometimes

Re: continious crashes

Ahmed_K — Tue, 26 Feb 2019 15:02:57 GMT

Any help please ??

Re: continious crashes

Anonymous — Wed, 27 Feb 2019 06:50:37 GMT

Which build of 22 are you using? I had the same issue when running on 4023 - I think 5003 fixes it.

Re: continious crashes

Ahmed_K — Wed, 27 Feb 2019 13:40:52 GMT

I'm using Build 5009 ( frensh) , Rhino 6.11 with grasshopper included ( some plugins are installed like weaverbird, panneling ools, lunchbox )

Re: continious crashes

felcunha — Wed, 27 Feb 2019 16:48:44 GMT

Try to deactivate the other plugins, restart your computer and see what happens. I've have an info from a plugin editor who told me there could have a conflict between his plugin and AC-GH.

Re: continious crashes

Daniel Kovacs — Tue, 26 Mar 2019 07:23:33 GMT

Hello bouhmidage,

Has this issue been resolved? Do you still need help?

If it was solved, what was the solution?

Thanks,

Re: continious crashes

Ahmed_K — Thu, 11 Jul 2019 11:43:53 GMT

Hello dkovacs
This issue is not solved yet 😕

Re: continious crashes

Daniel Kovacs — Wed, 24 Jul 2019 13:51:58 GMT

Hi,

I am still not sure, but if I got it right, your problem is that Rhino crashes when you start the connection between the two applications, right?

The most common issue as felcunha mentioned is that another Rhino/GH add-on conflicts with the connection tool, and causes the crash. I would make sure this is not the case first.

Another very common thing is that the build number of the add-on inside GH and the add-on inside AC don't match. What you have to do, is uninstall the add-on completely, install the latest update of archicad, reinstall the add-on, and then run the installer of the update again. This way the second time the updater will also update the add-ons.

We used to have a crash that happened when the Add-on tried to verify some of its contents over the internet, and if there was no (stable) internet connection it could crash Rhino (fix #265356). That should have been fixed already in AC22 (50xx or newer), but it is possible that it resurfaced. Please make sure you have a stable internet connection when you start the connection, and if the crash happens again, see if you had any issues with the network at that time.

Please check these things first, and let me know if any of the suggestions might have helped. If not, the issue might be somewhere else.

Regards,

Re: continious crashes

Ahmed_K — Thu, 25 Jul 2019 09:18:03 GMT

Thanks dkovacs ! i think your solution will work, i have to test it when i go back work next week, and then i'll post the result here wish you the best

Re: continious crashes

Anonymous — Tue, 03 Nov 2020 10:08:36 GMT

The question with all crashes is always the same.

- Are the data which you are sended in the right way (Correct tree branches code)
- Did you send to much data? Begin small and then when the connection is stable send more data.
- Don't use Number Slider and change the data dynamic.