topic Re: AC21 Live connection install error in Parametric design

AC21 Live connection install error

Bruce — Thu, 11 May 2023 09:10:11 GMT

When trying to install the Grasshopper-Archicad live connection for AC21, I get a message telling me it's already installed...but it isn't (see image).

I have it installed for AC20, but nothing for AC21. Does anyone know what the story is here?

Re: AC21 Live connection install error

abdelaziz — Sat, 20 Jan 2018 10:51:14 GMT

I too have this problem even though I have uninstall AC 20

Re: AC21 Live connection install error

Daniel Kovacs — Tue, 23 Jan 2018 16:03:14 GMT

Hey guys,

This is a known limitation of the installer: it sees the ARCHICAD 20 version and clashes with it. You can find out more about it in this ReadMe.

We are working on eliminating this problem for future versions.

Regards,

Re: AC21 Live connection install error

Bobby_ja_tt — Thu, 08 Mar 2018 13:07:26 GMT

Hello Everyone,
I am currently trying to install GH AC21 Live Connections and I am getting the following error.
I have deleted the gh ac connection for 20 but still no luck.
Can anyone offer some advice as to how to solve this issue?

thanks in advance.

Re: AC21 Live connection install error

Daniel Kovacs — Fri, 23 Mar 2018 13:18:22 GMT

Hello Robert,

If you still have that issue, this might be what you are looking for:
https://helpcenter.graphisoft.com/?p=75721

If not, then please before exiting the installer, open the 'Window>Install Log' menu, save the install log with the save button, and send it to me in a private message, so that I can take a look at what process might fail.

Thanks,

Re: AC21 Live connection install error

Bobby_ja_tt — Mon, 26 Mar 2018 20:10:38 GMT

Hi Daniel

Ive managed to get it to work.
Thanks so much for your help.

Re: AC21 Live connection install error

Anonymous — Wed, 13 Jun 2018 20:40:39 GMT

Hello. AC Live Connection breaks down my grasshopper - just after openning grasshopper Rhino crashes. If I remove the gha file from libraries it works, so I'm sure it's this plugin.
Can You Help?
____
I work on windows, have Archicad 21 and Rhino 5

Re: AC21 Live connection install error

Daniel Kovacs — Wed, 20 Jun 2018 15:43:21 GMT

Gabriel_Czyz wrote:
Hello. AC Live Connection breaks down my grasshopper - just after openning grasshopper Rhino crashes. If I remove the gha file from libraries it works, so I'm sure it's this plugin.
Can You Help?
____
I work on windows, have Archicad 21 and Rhino 5

Hi,

I think you might have run into the problem of different Grasshopper Add-ons clashing. Please see this thread for the solution:
https://archicad-talk.graphisoft.com/viewtopic.php?t=59542

Regards,