topic Re: Open and Repair - Failure to Repair warning in Teamwork & BIMcloud

Open and Repair - Failure to Repair warning

tsturm — Mon, 01 Feb 2021 16:06:49 GMT

Today I went to get into a Teamworked file. Received a warning that my file was not the most current and have to be opened from last opened.
I saved off the solo file.
I then went to run the repair on the solo file. It came back with a warning saying is was not able to repair the file. First time even trying to repair a file and I get this warning.

Today is not a good Monday.

AC24 running build 4018 using SAAS BIM Cloud. First time having this type of file issue using this service.

Anyone have similar experience?

Re: Open and Repair - Failure to Repair warning

Anonymous — Mon, 15 Feb 2021 06:51:30 GMT

Same problem here, if anybody has the solution kindly reply.

Re: Open and Repair - Failure to Repair warning

Noemi Balogh — Mon, 15 Feb 2021 06:59:28 GMT

Hello,

I'm sorry to hear about your issue.

Based on your description, it sounds like something is corrupted within the project.

What I would do:
1. Save a .PLN copy of the project from one of the members who can still access it.
2. Open this .PLN with Open & Repair.
3. Re-share project on BIMcloud.

If you experience any further strange behaviour with your project, I suggest to contact your local support with an Archicad Teamwork SUpport Package and details about what you experience.

I really hope the repair and re-share will be enough though.

Let us know about the result.

Kind regards,
Noémi