topic Re: ID registration for activation BIMCloud basic licence in Teamwork & BIMcloud

ID registration for activation BIMCloud basic licence

davor_r — Thu, 18 Oct 2018 05:54:45 GMT

Hi there,

What is wrong with graphisoft ID login page? It is just loading without any other reaction? I can't activate my BIM Cloud basic licence without ID, isn't it?

Re: ID registration for activation BIMCloud basic licence

Barry Kelly — Thu, 18 Oct 2018 06:49:09 GMT

I just had no problem using it to log into then GDL Center forum, so it is definitely working.
Can you try a different browser or maybe restart your machine and try again?

Barry.

Re: ID registration for activation BIMCloud basic licence

davor_r — Thu, 18 Oct 2018 10:52:02 GMT

Nothing happens. Restarted Mac, uesd Safari and Chrome and the same problem.

Here are screenshots of steps I tried to register, maybe I'm doing something wrong.

Re: ID registration for activation BIMCloud basic licence

Barry Kelly — Fri, 19 Oct 2018 00:56:12 GMT

So then you press "CONTINUE" and I assume you are taken to the Graphisoft ID login page?
I have never had the need to use BIMCloud (Basic or otherwise) so I may not be the best person to reply here.

This is what I see when I get to the Graphisoft ID login page.
If you don't have a Graphisoft ID then there is an option on the left to sign up.
But if this page is still not displaying correctly and you have tried different browsers, then I am out of ideas.

It may be best to contact your local Archicad support person.

Barry.

Re: ID registration for activation BIMCloud basic licence

davor_r — Fri, 19 Oct 2018 07:24:30 GMT

I can't even open native page graphisoft ID. It shows me problem with proxy.

Re: ID registration for activation BIMCloud basic licence

Barry Kelly — Fri, 19 Oct 2018 07:31:04 GMT

davor_r wrote:
I can't even open native page graphisoft ID. It shows me problem with proxy.

It is all a bit too technical for me now.
But in your firewall settings you should be able to allow access to graphisoft.com
I have no idea how a Mac does this though.

Barry.

Re: ID registration for activation BIMCloud basic licence

Anonymous — Wed, 31 Oct 2018 06:56:00 GMT

same problem like u...different mac still