topic Re: Message center errors in Teamwork & BIMcloud

Message center errors

Anonymous — Wed, 12 Aug 2015 20:18:58 GMT

Hi- I have a question about error messages received when people in our office are using the messaging feature in a teamwork file. The person sending a message receives the message "Error occurred while sending message' and the recipient receives the message "error occurred while setting message status". Nothing else seems to be affected in the file. We're all able to send and receive, etc. but wonder if anyone else has run into this problem. Thank you.

Re: Message center errors

Anonymous — Thu, 13 Aug 2015 12:39:17 GMT

And have finally updated my signature:

Andrew Bartos
Breslin Ridyard Fadero Architects
Pennsylvania
Mac Pro, 3.7 GHz Quad-Core Intel Xeon E5, 32 GB 1866 MHz DDR3 ECC, AMD FirePro D300 2048 MB
Running Archicad 18 on OS X Yosemite

Re: Message center errors

Anonymous — Thu, 27 Aug 2015 12:50:30 GMT

Hi to all- A tech support engineer from Graphisoft, Istvan Moharos, was kind enough to get in touch with me and resolve this issue. For others who may run into this problem, here's a possible fix. It worked for me:

1. Stop the V18 Server module in the BIM Server Manager Web User Interface.
2. Delete the Mailboxes.db file- Default location: Applications/Graphisoft/BIM Server/BIMcloud Server 18/Mailboxes/Mailboxes.db
3. Start the V18 Server module n the BIM Server Manager Web User Interface.

After this the BIM Server will automatically create a new database file, and all previously sent messages will be lost (only the messages).

Re: Message center errors

Roopa A — Tue, 17 Jul 2018 05:58:46 GMT

Hi Sir,

Am getting error message while opening ArchiCAD 18 and AC 19. Yesterday worked with Survey plan for creating the Terrrain. I have attached the snapshot here.Please reply for this.

Thank you,
Regars,

Roopa A