topic Re: BIM SERVER | INSTALLATION FOR ARCHICAD 18 in Teamwork & BIMcloud

BIM SERVER | INSTALLATION FOR ARCHICAD 18

Martin Jules — Sat, 19 Jul 2014 20:53:51 GMT

When I tried to install my ArchiCAD 18's BIM Server, the following message is displayed: "Error occurred during the 'Install Module' process.

Once I installed the BIM Server, I can't link ArchiCAD 18 to it because of that error.

Into my ArhiCAD 18 Interface, the "Teamwork Project Settings" is not active. When I try to share a project from the "Teamwork" feature to the BIM Server, the "Share" Button of the "Teamwork" feature is not active. When I try to import project from the "BIM Server", a message error appeared, etc.

For your information, I am using the following software: OS X 10.9.4 (13E28) and ArchiCAD 18 International.

Please advise !

Re: BIM SERVER | INSTALLATION FOR ARCHICAD 18

Karl Ottenstein — Sat, 26 Jul 2014 18:10:47 GMT

I don't have an answer... and since nobody else has written in the week since you posted, perhaps you should contact tech support?

Re: BIM SERVER | INSTALLATION FOR ARCHICAD 18

Martin Jules — Sat, 26 Jul 2014 19:14:12 GMT

This file shows one of the error messages as occurred.

Re: BIM SERVER | INSTALLATION FOR ARCHICAD 18

Eduardo Rolon — Mon, 28 Jul 2014 11:33:41 GMT

If you had an error on install then you need to uninstall and try again. Check that you have the correct permissions on the folder that BimS is installing to.

If you already installed without problems then check that you have a static IP for the computer running Bimserver? If not then you need to assign one because without it the other computers cannot connect to it.

Re: BIM SERVER | INSTALLATION FOR ARCHICAD 18

Martin Jules — Mon, 28 Jul 2014 23:17:58 GMT

ejrolon wrote:
If you had an error on install then you need to uninstall and try again. Check that you have the correct permissions on the folder that BimS is installing to.

If you already installed without problems then check that you have a static IP for the computer running Bimserver? If not then you need to assign one because without it the other computers cannot connect to it.

Hi,

I have tried again, again and again since a couple of weeks !

Re: BIM SERVER | INSTALLATION FOR ARCHICAD 18

Eduardo Rolon — Mon, 28 Jul 2014 23:21:18 GMT

Then my recommendation is to get in touch with your reseller. I have installed only 2 Bimservers and both went without problems so I have no idea what is going wrong with yours but if it was widespread you would not be alone with the problem. I think there is a step that you are missing but I have no idea what it is or how to find it.

Re: BIM SERVER | INSTALLATION FOR ARCHICAD 18

Martin Jules — Mon, 28 Jul 2014 23:45:11 GMT

ejrolon wrote:
Then my recommendation is to get in touch with your reseller. I have installed only 2 Bimservers and both went without problems so I have no idea what is going wrong with yours but if it was widespread you would not be alone with the problem. I think there is a step that you are missing but I have no idea what it is or how to find it.

Hi Ejrolon,

All the steps are followed. I think that the problem is of a technical nature for the international version of ArchiCAD 18.

Re: BIM SERVER | INSTALLATION FOR ARCHICAD 18

Karl Ottenstein — Tue, 29 Jul 2014 02:56:45 GMT

Mjules wrote:
I have tried again, again and again since a couple of weeks !

Since your profile lists your license as a full, professional version (not EDU)... why torture yourself for weeks, when you have free technical support available? As I said earlier...and Eduardo has also... contact your reseller for tech support and move forward. 🙂

Re: BIM SERVER | INSTALLATION FOR ARCHICAD 18

Martin Jules — Thu, 31 Jul 2014 02:25:39 GMT

Karl wrote:
Mjules wrote:
I have tried again, again and again since a couple of weeks !
Since your profile lists your license as a full, professional version (not EDU)... why torture yourself for weeks, when you have free technical support available? As I said earlier...and Eduardo has also... contact your reseller for tech support and move forward. 🙂

Graphisoft is in charge of this technical problem now !