topic Re: Archicad cannot connect to the bim server.... in Teamwork & BIMcloud

Archicad cannot connect to the bim server....

Anonymous — Thu, 12 Mar 2015 07:50:23 GMT

Hi Everyone

Been a long time since I have been on....

I have been having a very strange problem with one of my clients.

For some reason Archicad does not want to connect to the bim server. I can connect to the bim server via the web browser. But not directly from Archicad.

I have double checked that the build numbers are the same, no fire walls are on, no anti virus is on, server has a static ip.

Does anyone know anything regarding such an issue?

Installation was Archicad 18 build 4020 on windows platform local pc's and server.

Any suggestions would be appreciated.

Re: Archicad cannot connect to the bim server....

stefan — Fri, 27 Mar 2015 08:47:26 GMT

Are the correct ports open?

Re: Archicad cannot connect to the bim server....

Anonymous — Mon, 30 Mar 2015 04:44:17 GMT

I'm having a similar issue with this too, where I can only log on to the web manager and not into the client.

The weird thing is, is that I am able to login on another computer with the same login info, so i'm assuming there's an issue with my main computer.

Re: Archicad cannot connect to the bim server....

stefan — Mon, 30 Mar 2015 06:49:06 GMT

FWIW, my sysadmin opened the external IP & Port for the BIM Server Manager (...:1228) and we can connect from ArchiCAD to the server but in the back, there is a second communication to the v18 module which requires port 18008 (by default). In our case, even with 1228 open, we needed to establish a VPN connection to get ArchiCAD talking to the BIM server.

Re: Archicad cannot connect to the bim server....

Anonymous — Mon, 30 Mar 2015 22:26:16 GMT

If all the correct ports are open... Is the BIMServer machine properly registered on a dns server in the office? We had lots of intermittent problems with connections until this was correct. In the short term try adding your BIM Server Name/IP information to the windows host file. There are a ton of resources on the net for this if you google.

Re: Archicad cannot connect to the bim server....

Anonymous — Tue, 31 Mar 2015 01:24:31 GMT

Well I would assume the port IS open if i can access it on the network on a different computer, but that is the only one that can access it client side

Re: Archicad cannot connect to the bim server....

KenMcN — Sat, 04 Apr 2015 07:31:13 GMT

As Stefan suggested, the issue is probably with your external ports, which don't affect internal network traffic.

If you have a firewall restricting incoming traffic to the network you will have to open the ports on this device/computer, probably via a web interface.

I'm not an expert, but have had to learn a bit about this, so I hope this is helpful if not incredibly clear!

Kenny

Re: Archicad cannot connect to the bim server....

stefan — Sat, 04 Apr 2015 20:27:07 GMT

I can assure that with port 1228 and 18008 open on our network, I can access the BIM Server Website (webbbrowser) and the BIM Server from ArchiCAD, without having to open my VPN connection. So network traffic passes through.