topic Re: Unable to update BimServer 18 to 5100 in Teamwork & BIMcloud

Unable to update BimServer 18 to 5100

Eduardo Rolon — Mon, 30 Mar 2015 13:15:16 GMT

I keep getting the following error:

"BIM Cloud detected the same version of BIM Server already installed on this computer. BIMcloud cannot be installed".

Re: Unable to update BimServer 18 to 5100

Eduardo Rolon — Mon, 30 Mar 2015 13:17:22 GMT

When I try to either Share or Connect to BimServer I get the following:

"Your client is not compatible with the BIMcloud Manager
BIM cloud version : 18.0.0.3006
Client Version: 18.0.0.5100"

Re: Unable to update BimServer 18 to 5100

Eduardo Rolon — Tue, 31 Mar 2015 15:49:10 GMT

Suggestions?

Re: Unable to update BimServer 18 to 5100

Laszlo Nagy — Wed, 01 Apr 2015 13:12:57 GMT

Are we talking about the BIM Server or the separate BIM Server Manager application?

Re: Unable to update BimServer 18 to 5100

Eduardo Rolon — Wed, 01 Apr 2015 13:17:19 GMT

BIM Server.
I can log with the manager after installing 5100 and it indicates that the 18 Module is running 3008?.

Re: Unable to update BimServer 18 to 5100

Laszlo Nagy — Wed, 01 Apr 2015 14:47:23 GMT

Sorry, then I don't have any good suggestions besides a possible reinstall, then update again. Maybe cleaning preferences as well?:

http://helpcenter.graphisoft.com/troubleshooting/setup/preferences-cleaning/

Re: Unable to update BimServer 18 to 5100

NCornia — Wed, 01 Apr 2015 21:19:47 GMT

Eduardo,

BIM Server ≠ BIMcloud

It appears that you are trying to run the BIMcloud update on your BIM Server. Use the ArchiCAD-18-Update-5100 update on both ArchiCAD workstations and on the BIM Server. Same update since BIM Server is a free component of owning an ArchiCAD license.

However, I see the dilemma since the error in ArchiCAD refers to the BIM Server as BIMcloud Manager. I will bring this to the attention of the product team.

Best regards,

Re: Unable to update BimServer 18 to 5100

Eduardo Rolon — Wed, 01 Apr 2015 22:34:03 GMT

Nick,

We tried both the regular and the BIMcloud one. None worked.

Re: Unable to update BimServer 18 to 5100

Steve Jepson — Tue, 12 May 2015 20:15:15 GMT

I have similar problem where I can not install BIM Server because is says I need to remove an older program first. I tired and can see not trace of it but it must still be running some file I can't get to.

How can I delete all files of a BIM Server/BIM Server Manager/ BIM Cloud...?

Re: Unable to update BimServer 18 to 5100

Anonymous — Mon, 18 May 2015 06:54:37 GMT

Hi!
I have the same problem here.
I want to use BIM server (free one) and when try to share project it alerts me that bim server is older version 3006 instead of 5100 as archicad.

I have tried clean install of ArchiCAD.

Re: Unable to update BimServer 18 to 5100

Anonymous — Tue, 19 May 2015 11:05:59 GMT

problem solved here.
I had to activate my server through web browser using graphisoft ID
after that everything worked ok.

Re: Unable to update BimServer 18 to 5100

Steve Jepson — Wed, 20 May 2015 06:28:20 GMT

mzex wrote:
problem solved here.
I had to activate my server through web browser using graphisoft ID
after that everything worked ok.

Problem solved for me too. I had to re-install the BIM Cloud so I could un-install it properly. Had to disable Services first. Ended up re-installing Windows 7 x64 completely, re-loading all system drivers...it was a 10 hour ordeal. Works great now. I probably did not need to do all of that but I am not a computer expert so I can only do things the hard way most of the time.

In any case, The BIM Cloud was a problem for me.

Re: Unable to update BimServer 18 to 5100

Anonymous — Sat, 30 May 2015 16:15:02 GMT

I just ran the Archicad 5100 update again (the first time I used it to update only archicad), but this time it updated the BIM automatically to 5100 version. And it works perfectly now!