topic Re: everything works fine... except send! in Teamwork & BIMcloud

everything works fine... except send!

Achille Pavlidis — Tue, 31 Mar 2015 10:56:14 GMT

Hi, this is a new thing: I can work properly on the project, receive, assign, reserve, request etc, BUT I cannot send changes!

When trying to send changes, I get this error message: "Error occurred during the last Teamwork operation! Server returns error code!"

but no hint what code it is...

what to do???

Re: everything works fine... except send!

Anonymous — Tue, 31 Mar 2015 19:33:59 GMT

Hi.

I get this from time to time. Not sure what causes it, but reloading the file from the server fixes it for me. Has something to do with the local cache becoming curuptted

Re: everything works fine... except send!

Achille Pavlidis — Wed, 01 Apr 2015 07:15:50 GMT

hmmm... yes but... this way I will lose all my unsent changes...

Re: everything works fine... except send!

Anonymous — Wed, 01 Apr 2015 07:42:32 GMT

I feel your pain, but haven't found a solution that doesn't cause other users to lose their changes. I.e. save as, then re-share

Re: everything works fine... except send!

Katalin Borszeki — Mon, 08 Jun 2015 12:20:03 GMT

When you issue a “Send” or “send and receive” command, first ArchiCAD checks your local data (that you are about to send) to make sure no bad data or corrupt information is sent to the server. The data passes this check but still, the server refuses to accept this. This usually happens when there are somehow modified elements in your local cache that you don’t actually own.
Note: This error message may also occur when the BIM Server can not write the project data to the “Project” folder on the BIM server, possibly because the hard drive space is insufficient.

Solution:
You will not be able to send your changes, so you will need to reload the project from the server, losing your local project data. To prevent data loss, you can (and should) save your local project data as a PLN file before reloading from server. After saving out a PLN, you should “reload project from server” and then manually copy/paste elements from the PLN back to the Teamwork project.