topic BIM server not launching! in Teamwork & BIMcloud

BIM server not launching!

Achille Pavlidis — Mon, 18 Nov 2013 07:46:55 GMT

We have recently installed the 17 module on the BIM server, and after a server restart the BIM server control center does not work.
The icon on the dock does not react when clicked on, and launching the app from the folder does nothing as well.

What to do?????

Re: BIM server not launching!

Ed_Brown — Tue, 19 Nov 2013 08:45:12 GMT

Achille,

Please verify that you have:

com.graphisoft.BIM Server.plist
com.graphisoft.BIMServer.plist

in the /Library/Preferences folder of the computer that hosts your BIM Server.

Also verify that you have:

com.graphisoft.TeamworkServerMoniotor-v17.0.plist
com.graphisoft.TeamworkServerManager-v17.0.plist
com.graphisoft.TeamworkMessagingServer-v17.0.plist

in the /System/Library/LaunchDeaemons directory. You should also have similarly named plist files in this directory for each module you have installed.

If you don't have these files, then your installation should be repaired from the install disks.

Re: BIM server not launching!

Achille Pavlidis — Mon, 25 Nov 2013 10:23:09 GMT

Ed,

I searched for the files, and they were missing.

(I suppose you mean LaunchAgents where you say LaunchDaemons)

I repaired the install and updated with the hotfix.

Today after a server restart the files are still missing and the BIM server does not work, giving me the following error message:

I re-repair the installation and updated with the hotfix, and now the BIM server is working properly, BUT the files are still missing!

Why is this happening?

Re: BIM server not launching!

Ed_Brown — Mon, 25 Nov 2013 12:43:11 GMT

Achille,

(I'm glad your BIM Server is running)
--------

Do note: there are two "LaunchDaemons" folders:

One is /Library/LaunchDaemons

The other is /System/Library/LaunchDaemons

You should have both folders on your Mac. I don't think Mac OS X will run without the plists in the /System/Library/LaunchDaemons.

The teamwork plists will be found in the /System/Library/LaunchDaemons. I'm guessing you were looking in the other folder.

Anyway, I'm glad your BIM Server is running.

Ed

Re: BIM server not launching!

Achille Pavlidis — Wed, 27 Nov 2013 10:06:28 GMT

Yes you right Ed,

I was looking at the wrong folder...

Re: BIM server not launching!

Achille Pavlidis — Mon, 09 Dec 2013 09:10:04 GMT

Ed, every time we restart our server, the files in the /System/Library/LaunchDeaemons directory, keep disappearing, and we have to re-install BIM server every time...

why is this happening????