https://community.graphisoft.com/t5/Teamwork-BIMcloud/Teammember-problem-with-teamproject/m-p/273461#M236 <DIV class="actalk-migrated-content"><T>Hi there,<BR /> <BR /> One of our teammembers doesn't seem to have its library working proberly in a teamproject.<BR /> With al he's modeling everything is purple and black.<BR /> According to the library manager eveythings seems to be oké.<BR /> At 'Surfaces' it shows that ArchiCad can't find its surface file.<BR /> Any suggestions?</T></DIV> Mon, 07 Jun 2021 13:09:22 GMT Dontknow 2021-06-07T13:09:22Z https://community.graphisoft.com/t5/Teamwork-BIMcloud/Teammember-problem-with-teamproject/m-p/273461#M236 <DIV class="actalk-migrated-content"><T>Hi there,<BR /> <BR /> One of our teammembers doesn't seem to have its library working proberly in a teamproject.<BR /> With al he's modeling everything is purple and black.<BR /> According to the library manager eveythings seems to be oké.<BR /> At 'Surfaces' it shows that ArchiCad can't find its surface file.<BR /> Any suggestions?</T></DIV> Mon, 07 Jun 2021 13:09:22 GMT https://community.graphisoft.com/t5/Teamwork-BIMcloud/Teammember-problem-with-teamproject/m-p/273461#M236 Dontknow 2021-06-07T13:09:22Z https://community.graphisoft.com/t5/Teamwork-BIMcloud/Teammember-problem-with-teamproject/m-p/273462#M237 Hello,<BR /> <BR /> I suspect that the user has a long name and the library contains long paths (either too many folder levels or long object names) and when the library data is downloaded, Archicad fails to read the files.<BR /> <BR /> Try to reduce library object names to minimal, it might fix the issue for your unlucky colleague too. If not, I suggest to contact your local support with a Support Package, so they can help you find the reason.<BR /> <BR /> Kind regards,<BR /> Noémi Thu, 10 Jun 2021 10:25:22 GMT https://community.graphisoft.com/t5/Teamwork-BIMcloud/Teammember-problem-with-teamproject/m-p/273462#M237 Noemi Balogh 2021-06-10T10:25:22Z