topic Update notifications in Teamwork & BIMcloud

Update notifications

Anonymous — Mon, 07 Apr 2014 07:23:54 GMT

Hi,
All of our BIM users that are admins are constantly getting e-mails about software updates. This happens everytime an update is available and goes on for days filling up mailboxes. Please can you advise.
Here is the contents of the mail:
Dear admin admin,

An update for your BIM Server (olxxxxxxxx01.o-l.co.za) is now available at:
http://www.graphisoft.com/support/archicad/downloads/bimserver.html?platform=MAC64&lang=INT&v17=4005

Re: Update notifications

Barry Kelly — Mon, 07 Apr 2014 08:07:21 GMT

If it is just a message on the screen you can un-tick the box in the Work Environment that asks to check for updates.

But as for e-mails I have not come across this before.
Maybe it is a teamwork thing? - I don't use teamwork.
Or you Archicad retailer is being kind enough to notify you - but I would have thought they would send just one e-mail if any at all.
Can you trace who has sent the e-mail and ask them not to?
Maybe an unsubscribe link in the e-mail?

Or of course you could upgrade.
Barry.

Re: Update notifications

Anonymous — Mon, 07 Apr 2014 08:25:54 GMT

Thanks Barry.
the mail is coming from bimserver-noreply@graphisoft.com

It is a no reply address and there is no unsubscribe link.
But I would also like to know what is triggering these messages to be sent every 30 odd minutes.

We will upgrade, but we have as yet not had the opportunity to do so.

Re: Update notifications

Anonymous — Mon, 07 Apr 2014 08:36:36 GMT

The last two mails came in just 6 minutes apart.

Re: Update notifications

Laszlo Nagy — Tue, 08 Apr 2014 01:22:35 GMT

This could be something that you set in the BIM Server Manager.
I don't have the BIM Server installed so I cannot check but you should check in the Project Settings or Server settings or something.

Re: Update notifications

Anonymous — Tue, 08 Apr 2014 08:03:03 GMT

Thanks, but I have checked the very limited settings in the BIM server manager, for the server as well as the project and I am unable to find anything relating to this.