topic Re: Can't Upload Library in Teamwork & BIMcloud

Can't Upload Library

Anonymous — Wed, 07 May 2014 23:54:49 GMT

I just shared my first project in 17. One out of the three libraries failed to upload to the BIM server. Checked permissions, all is as it should be. When I go to "Manage BIM Server Libraries", click "Upload", and choose my library folder it gives me the "One or more characters in this file name are not valid on a Windows platform" message even though there aren't any of those characters in the name. Plus, we're an all Mac office, so I don't care about windows platform. I click "OK", and it instantly pops up with a "Failed to Upload Library" message. When I just try to add the library from the Library Manager, the "OK" button is grayed out unless i navigate to a single file, it won't accept folders! This library worked fine in the Solo model. Please, any help would be greatly appreciated

Re: Can't Upload Library

Barry Kelly — Thu, 08 May 2014 02:10:36 GMT

I have no idea why the library would work in solo mode and not teamwork but maybe the problem is not the library name itself but a folder or object name deeper within the library itself?
Barry.

Re: Can't Upload Library

Anonymous — Wed, 11 Jun 2014 18:12:25 GMT

Mike did you figure this out?

Re: Can't Upload Library

schagemann — Tue, 17 Jun 2014 08:24:37 GMT

we have the same problem - seems to coincide with the latest hotfix AC17-6004.

as a workaround we have had success with creating an LCF instead, i.e. load the folder into AC17 then go File > Libraries and Objects > Create Container... make sure to compress it under options.

Re: Can't Upload Library

Ed_Brown — Tue, 17 Jun 2014 17:25:56 GMT

More than likely there is an object with one of the following characters in it:
" : / double quotes, colon, slash
I have seen it before where library part authors have include the size in inches of something added to the name with " as well as options that are in the the part used with '/'

These will cause a failure to upload a library as you mention. As part of correcting for some issues that failed silently or in more nasty ways, these library parts are now more stringently examined.

Re: Can't Upload Library

schagemann — Tue, 17 Jun 2014 22:11:21 GMT

at least in our library there are no such characters, we have checked every single folder and every single objects name and did test with uploading a single folder as well to no avail.

also as indicated the exact same folder structure worked for us on the previous hotfix.

btw. there is already a ticket in the AUS support system for which Judit will be provided with additional material today.

Re: Can't Upload Library

schagemann — Wed, 18 Jun 2014 09:59:26 GMT

so here is the solution to the mystery - if you use any custom folder icons on OSX this problem occurs, adjust your folder icons to the default and it works again... e.g. we use custom coloured folder icons as part of our QA system and have been doing so for the last 2 years - thus we are pretty sure this 'bug' was introduced by a reent AC17 hotfix (btw. we also do not experience this behaviour in AC15 & AC16).

would be interesting to hear if the same applies to PC AC17 hotfixes...

Re: Can't Upload Library

Eduardo Rolon — Wed, 18 Jun 2014 11:12:35 GMT

I have seen also a weird issue with the finder in the recent updates to 17. I have been using "Default Folder X" for some years and it works fine with all versions of AC but 17 so I have had to exclude AC from its settings.

Re: Can't Upload Library

Marton Kiss — Tue, 24 Jun 2014 11:06:03 GMT

schagemann wrote:
so here is the solution to the mystery - if you use any custom folder icons on OSX this problem occurs, adjust your folder icons to the default and it works again... e.g. we use custom coloured folder icons as part of our QA system and have been doing so for the last 2 years - thus we are pretty sure this 'bug' was introduced by a reent AC17 hotfix (btw. we also do not experience this behaviour in AC15 & AC16).

would be interesting to hear if the same applies to PC AC17 hotfixes...

Unfortunately/fortunately this is a result of an optimization that we released with the latest v17 hotfix.
We had many reports about BIM Server libraries that cannot be refreshed. After a long investigation we identified that in many situations invalid file and folder names are used in libraries. The majority of the problematic names originate from Mac computers, as OS X is much more allowing in this sense than Windows.

In order to make sure we only allow filenames that work on both platforms, we needed to disable some characters.

In your particular example when you set a custom folder icon on Mac, an icon file named Icon? will be created within the folder (with ls you can list that using terminal). Question mark is not allowed on Windows so such folder cannot be uploaded to our BIM Server.

Special characters that are prohibited on Windows in file/folder names: \ / : * ? " < > |

I know this is a bad news for your QA system, but I hope by knowing this you can figure out a structure that works.

Regards,
Marton

Re: Can't Upload Library

Anonymous — Mon, 07 Jul 2014 17:55:12 GMT

so FYI: this is still the case with our version 18 and uploading libraries to the BIM cloud. We had to get rid of our custom icons for it to upload.
Thanks for the help guys!!

Re: Can't Upload Library

Da3dalus — Wed, 08 Oct 2014 01:23:59 GMT

It appears that ArchiCAD 18 is even more stringent about the Windows naming conventions than 17 was. Specifically, it will kick out bad library parts when the project is shared to TeamWork/BimServer 18, even if it worked fine in a solo PLN file, and even in the Embedded Library.

Besides the bad characters in the filename ( \ / : * ? " < > | ), BimServer 18 also refuses to use library parts that have no file extension (Mac people used to shun extensions). I've been using Automator workflows and elbow grease to try to fix many of these archived libraries and add GSM extensions… but my Mac office has a lot of skeletons in the closet that predate me.

In some cases, it will not even recognize a fixed part, especially when the extension is added. We have to manually go in to find and replace the offenders.

I can certainly understand wanting to fix cross-platform compatibility issues moving forward, but resurrecting old Mac projects is becoming harder all the time… especially as the economy picks up, and we are welcoming old clients that we haven't seen in 15 years!

Anything that can be done to automatically fix broken parts would be much appreciated. If anyone has any tips or tools, please share.

Re: Can't Upload Library

Anonymous — Fri, 24 Oct 2014 14:32:26 GMT

I've tried to get the BIM-Server 18 to work but got stuck on the upload library part. Pln-files working just fine but as you try to Share it gets stuck on Library upload. After a long long time I get "Failed to upload library" with a chance to retry or cancel.

After some trial and error I discovered that if you extract the .lcf file you can load all the different parts to the server, not from top level, you have to select the archives inside the extracted archive and then it works fine.
The attached image shows the archive "Objektbibliotek 18" after extracted from "Objektbibliotek 18.lcf". All the marked archives works but not the top one.

Eh why? what's the diff? Doesn't have anything to do with the name or wrong characters. And why can I upload everything after it's been extracted?

Is it something with the compressed .lcf?? I've used the "out of the digital box" INT and SWE library's.

Re: Can't Upload Library

Matthew Johnson — Thu, 27 Nov 2014 06:21:24 GMT

In ArchiCAD18 BIM Server you need to be careful of a whole range of extra special characters. I believe it has to do with the move to http as the mechanism for communication with the server.

We recently had to remove "&" from our library folder names to get libraries to upload to the BIM server. These were libraries we have had in the office for more than 7 years with no problems with previous Teamwork Servers.

Best to just stick to letters and numbers...