topic joining a bimcloud server with an external license in Teamwork & BIMcloud

joining a bimcloud server with an external license

Emre Senoglu — Fri, 24 Mar 2023 22:03:33 GMT

I am currently trying to join the bimcloud of a new collaborator, however I get an error saying that "the bimcloud was not able to reserve a license". I have my own license, so my AC runs fine. Does this mean that my collaborator has to have a free license for me? Is there a way for me to use my own license without making him buy a new one just for me? thank you

Re: joining a bimcloud server with an external license

scottjm — Sat, 25 Mar 2023 03:11:58 GMT

Is this a BIMcloud (Paid) server as opposed to a BIMCloud Basic server you are trying to connect to?

If so they will likely don't have enough spare BIMCloud (Paid) licenses, or have it set to manual BIMCloud license assignment and need to allocate one to your user in BIMCloud manually?

BIMCloud (Paid) licenses are independent to the ArchiCAD licenses.

If you already have your own BIMCloud (Paid) licenses, they are fixed to a specific BIMCloud (Paid) server and transferring it not easy and likely means getting your local distributor involved.

Re: joining a bimcloud server with an external license

Emre Senoglu — Sat, 25 Mar 2023 08:39:40 GMT

it is the cloud solution (not hosted locally) so i'm guessing it is the paid version. i will find out about this. thank you for the answer.

Re: joining a bimcloud server with an external license

scottjm — Sun, 26 Mar 2023 02:47:39 GMT

Hi Emre,

Yes if is BIMCloud SaaS, hosted on the cloud, it will be the paid version.

Cheers,

Scott

Re: joining a bimcloud server with an external license

Emre Senoglu — Sun, 26 Mar 2023 09:46:35 GMT

Thanks a lot Scott, that solved the problem.

Re: joining a bimcloud server with an external license

Noemi Balogh — Mon, 27 Mar 2023 07:48:58 GMT

Just for reference: https://community.graphisoft.com/t5/Setup-License-articles/Assigning-Licenses-on-BIMcloud-as-a-Service/ta-p/305439

Re: joining a bimcloud server with an external license

Tim Gentry — Thu, 13 Jun 2024 16:34:03 GMT

Sorry if I'm misunderstanding, but I'm not sure how this answer resolves the issue? Are you saying a Basic server works with this kind of set-up where the Paid one does not? I am experiencing the same issue. I have manually assigned the paid license to myself on our own bimcloud server, but when I log onto the collaborator's server using my own login credentials the license does not come with me.

I'd like to understand how Emre got to a solution based on the above advice please. Is the only solution to contact the local distributor?

Re: joining a bimcloud server with an external license

Patrick M — Thu, 13 Jun 2024 18:15:36 GMT

this has been one of my biggest hang ups with BIMcloud, that each service needs to maintain enough licenses for every consultant. My license can not be used for multiple servers. I understand I am unique in that I am connecting to multiple servers; but if you want engineers to adopt archicad, they are likely NOT hosting the model anyway... so there is no compatibility with IDP, unless an architect wants to provide extra seats on their dime.

Re: joining a bimcloud server with an external license

scottjm — Thu, 13 Jun 2024 21:31:55 GMT

Basic servers do not need paid licenses you can have as many users as you want, but lack since more advanced functionality that would likely need if you had external collaborators.

From my understanding (I only have BIMClkoud Basic) a paid license can only be assigned to a single BiMCloud (Pro) server at a time. I suspect Emre asked the collaborator to purchase an extra paid BIMCloud license for them (or Emre added their BIMCloud license to the collaborators server but in not sure if that’s even possible)

i believe there may some development coming where you can BYO licence to a collaborators BIMCloud (Pro) server, but not sure how far away that is.

Re: joining a bimcloud server with an external license

Tim Gentry — Fri, 14 Jun 2024 08:56:44 GMT

Yes thanks, my collaborator found the instructions and we've both attempted to connect using the new methodology. Method explanation and instructions below:

https://community.graphisoft.com/t5/Licensing/Assigning-Licenses-on-BIMcloud-as-a-Service/ta-p/305439

https://help.graphisoft.com/BCSAAS/INT/_BIMcloud_SaaS_/10_BIMcloud_SaaS/10_BIMcloud_SaaS-17.htm

I would explain what we did in proper detail but it still hasn't worked. Essentially, we both assigned our licenses specifically to our own Graphisoft ID's (the GSID option, available once you have manually assigned it to yourself), and then invited each other to our own servers by adding a new user using the 'invite GSID user' option. Once accepted we assigned each other as a 'bring your own license' user from our own servers under the license options for each profile. Then proceeded to try opening the teamworks file on the collaborators server only to get the 'no available licenses could be reserved' error message.

Fail.

Re: joining a bimcloud server with an external license

Red — Mon, 19 May 2025 10:20:27 GMT

Please tell me this still isn't a problem. I explained the situation, and they knew both keys in my situation were on separate accounts. I was then sold what I thought would work. I enabled "Portable BIMcloud SaaS license assignment" on each account and assigned a license on each account, but neither of us can join a hosted project on the other's BIMcloud. We both tried hosting it to test it... We invited each other on each side as well. I really hope I am just missing a simple step...

Re: joining a bimcloud server with an external license

Red — Mon, 19 May 2025 10:31:56 GMT

Is the solution "Archicad Collaborate", and if so, do we both need "Archicad Collaborate" or just one of us?

Re: joining a bimcloud server with an external license

hrovat — Mon, 19 May 2025 15:27:05 GMT

I've also been having the same problem with trying to connect to another company's bimcloud. The funny thing is that it's been working fine in our company for a year and a half (although only with two existing "old-school" SaaS licenses, managed through our company's bimcloud.com, but not with the new "cloud" licenses, which are now managed at licensemanagement.graphisoft.com) and now last friday it stopped working for one "old" license (mine) and the other one (my coworker's) is still fine and all I get is this message: "the bimcloud was not able to reserve a license" when trying to login to the other company's server.

I have the Archicad Collaborate license and license portability set to portable (on licensemanagement.graphisoft.com) which means: "This license can also be used on other companies’ BIMcloud SaaS." But I guess this doesn't mean anything right now...

Both companies still use Archicad 26, but I tested it with the latest updated Archicad 28, and it's exactly the same.

Today I logged in to our company's bimcloud.com and saw there's some maintenance for bimcloud SaaS coming this weekend, so fingers crossed this fixes it.

Re: joining a bimcloud server with an external license

Red — Mon, 19 May 2025 15:37:16 GMT

I finally got it to work, connecting to their BIMcloud. I still have a perpetual license, and I am not sure if that is what is preventing me from having them join mine. I added SaaS to my account with my key. I consider myself fairly tech-savvy, and this is not the most user-friendly setup, in my opinion. It seems overly complicated, but that might be due to the new changes to how licenses work and still incorporating our hardware keys (which I think should not be going away, but that is a whole different topic...).

Re: joining a bimcloud server with an external license

hrovat — Tue, 20 May 2025 12:22:38 GMT

Congrats! Yes, I think it's the current weird mix of perpetual licenses and cloud licenses that's causing these problems. I agree, It's totally complicated right now, but I think they're doing the right steps to making it simpler, it will just take time. Hopefully a few weeks not years...