topic TW crashes when 2 users create material with same texture in Teamwork & BIMcloud

TW crashes when 2 users create material with same texture

Achille Pavlidis — Thu, 14 Jul 2011 09:36:14 GMT

When 2 different users create a new material using the same image as texture, then upon sending changes, AC gives message that the same image file has been already used and option to re-name it, and then crashes.

Anyone else experienced this?

Re: TW crashes when 2 users create material with same textur

Marton Kiss — Fri, 15 Jul 2011 14:49:48 GMT

Hi Achille,

does this happen in AC14 or in AC15? The texture file is in the embedded library or in a BIM Server library? Do you have the BUG ID created after the crash?

Thanks,
Marton

Re: TW crashes when 2 users create material with same textur

Achille Pavlidis — Fri, 15 Jul 2011 14:56:57 GMT

AC 15.
The texture file was stored in a an external folder. I guess once inserted in the material it gets stored in the embedded library.

[side note: we need a more versatile system to store the bug reports. Its impossible to associate the bug report number to the problem that caused it]

Re: TW crashes when 2 users create material with same textur

Marton Kiss — Mon, 18 Jul 2011 15:03:18 GMT

Thanks Achille, this crash is related to closing a window - (we are going test this to fix the crash), so I think that might have come when you were sending the changes and tried to close one of the windows. In general having the same texture for more materials shouldn't cause any problems, but of course let as know if this happens again.

Regards,
Marton